Scheduling Coordinator

7 days ago

Southampton, United Kingdom JPS Plumbing (Winchester) Ltd Full time

Are you a problem-solver with a passion for exceptional customer service?

Do you thrive in fast-paced environments, juggling multiple tasks with ease?

Is honesty and integrity at the core of who you are?
- If you answered yes, we want you_

**Who We Are**

JPS Plumbing Winchester Limited is a leading provider of plumbing and heating services across Winchester, Southampton, and surrounding areas. Our reputation is built on exceptional customer service and a commitment to excellence, serving both lettings agents and private clients. We’ve built our reputation on being clear, reliable, and easy to deal with. That only works if the person coordinating the team does the same.

**About the Role**

As a Scheduling Coordinator, you will be the centre of our operations, ensuring seamless communication and coordination within our team and with our customers. Your role includes:

- Scheduling appointments and managing the company’s diary including a number of engineers.
- Answering calls and responding to customer enquiries in a friendly and professional manner.
- Providing exceptional customer service and going above and beyond to ensure satisfaction at all times.
- Coordinating with engineers and allocating resources efficiently.
- Maintaining accurate records and updating our database.
- Assisting with general administrative tasks such as data entry and document preparation.
- Supporting the team with various ad-hoc tasks to ensure smooth operations.

**Who You Are**

To succeed in this role, you should have:

- Proven experience in a similar role, combining administrative, scheduling, receptionist, and customer service duties.
- The ability to multitask and prioritise effectively in a fast-paced environment.
- A friendly, confident, and outgoing personality.
- A solution-oriented mindset, always looking for effective resolutions - but not afraid to ask for help
- Experience managing multiple diaries for others.
- Excellent communication skills, both verbal and written.
- Strong organisational abilities and attention to detail.
- Self-motivation and initiative.
- The ability to handle difficult situations with professionalism and empathy.
- Strong problem-solving skills and the ability to work independently.
- Experience in Engineer scheduling
- Close proximity to Southampton for regular team meetings

**Why Join Us?**
- Salary: £27,000 per year.
- **Remote work with regular meetings in Southampton.**:

- Supportive, driven, and friendly team environment.
- Extensive onboarding programme to ensure your success.
- Opportunities for growth and to have your ideas heard and implemented.

**Challenges of the role**:
This role is fast-paced and requires excellent multitasking abilities whilst still paying attention to the little things. Working from home can be challenging, but with our robust support system, you'll have everything you need to succeed.

**Application Process**

Submit your CV, have an initial telephone chat, followed by a face-to-face interview.

Ready to take the next step in your career?

Pay: £27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (preferred)
- Scheduling: 3 years (preferred)
- Administrative: 3 years (preferred)

**Location**:

- Southampton (preferred)

Work Location: Hybrid remote in Southampton

  • Scheduling Coordinator

    7 days ago

    Southampton, United Kingdom JPS Plumbing (Winchester) Ltd Full time

    Are you a problem-solver with a passion for exceptional customer service? Do you thrive in fast-paced environments, juggling multiple tasks with ease? Is honesty and integrity at the core of who you are? If you answered yes, we want you! **Who We Are** JPS Plumbing Winchester Limited is a leading provider of plumbing and heating services across...

  • Scheduling Coordinator

    7 days ago

    Southampton, United Kingdom JPS Plumbing (Winchester) Ltd Full time

    Are you a problem-solver with a passion for exceptional customer service? Do you thrive in fast-paced environments, juggling multiple tasks with ease? Is honesty and integrity at the core of who you are? If you answered yes, we want you! **Who We Are** JPS Plumbing Winchester Limited is a leading provider of plumbing and heating services across...

  • Scheduler/administrator

    2 weeks ago

    Southampton, United Kingdom A Plus Clean LTD Full time

    **Job Overview**: We are seeking a detail-oriented adminstrator to join our team. This role will be responsible for coordinating and scheduling appointments for both our BDM and cleaning technicians, alongside day to day administration and support features such as fleet administration. **Duties**: - Schedule appointments and maintain calendars - Qualifying...

  • Care Coordinator: Domiciliary Scheduler

    7 days ago

    Southampton, United Kingdom Cera Care Ltd Full time

    A care service provider in Southampton is seeking a Care Coordinator to manage the delivery of quality care services. You will ensure Care Workers are effectively matched to Clients based on their needs. The ideal candidate should have experience in domiciliary care, a deep understanding of compliance, and excellent organisational skills. This role offers a...

  • Logistics Coordinator

    4 weeks ago

    Southampton, United Kingdom Matchtech Full time

    A successful manufacturing business requires a Logistics Coordinator on a 9 month FTC basis. Applicants need previous experience in logistics, ideally covering both inbound and outbound movements, an appreciation of HMRC processes and skilled in 3PL liaison. The Logistics Coordinator will work as part of a team of 2 reporting to a Logistics Manager....

  • Business Coordinator

    1 week ago

    Southampton, United Kingdom Comet Marketing Full time

    Are you a master of coordination, ready to elevate your career in a role that values your organisational prowess and knack for seamless collaboration? We are on the lookout for an exceptional individual to join our team as a Business Coordinator. If you're someone who thrives on orchestrating efficient operations and is eager to take on a pivotal role in a...

  • Civils Coordinator

    4 weeks ago

    Southampton, United Kingdom Connect It Utility Services Limited Full time

    At Connect it Utility Services, we’re helping drive the future of utility infrastructure across the UK. Our dedicated teams provide end-to-end solutions (electricity, water, and gas) that keep communities connected and businesses moving. Our success is built on strong partnerships, innovation, and an unwavering commitment to safety and quality. We are...

  • Care Coordinator

    5 days ago

    Southampton, United Kingdom All Care Full time

    **Salary**: £ 22,000 - £24,000 **Location**: Southampton/Hedge End Office **Working hours**: 08.30 to 17:00 Monday to Friday + Weekend availability + holding the on-call on a rota basis at an additional pay **Type of Work**: Full-Time 37.5 hours a week We are looking for a full-time Care Coordinator to join our friendly team at the Hedge End office....

  • Care Coordinator

    1 day ago

    Southampton, United Kingdom All Care Full time

    **Job description** We are looking for a full-time Care Coordinator to join our friendly team at the Southampton office. You will be joining our current coordinators in providing a high-quality service to our clients and staff. This role will be delivered between our Southampton and Isle of Wight branch. **Salary £23,500** **This role requires 2 days to...

  • Staff Coordinator

    2 weeks ago

    Southampton, United Kingdom Pure Human Resources Full time

    **Staff Coordinator** **Southampton based office/WFH/ Southampton Port** **Permanent, full time** **Salary: £25-28k DOE** Our client, SMS International Shore Operations, is providing all passenger logistics services including port agency, turnaround services and shore excursions. Their teams welcome cruise guests from around the world and accommodate...