Parking Notice Processing Officer

1 week ago


Eastbourne, United Kingdom East Sussex County Council Full time

Job Introduction
Do you enjoy a challenge? If you have a passion for customer service, we have an exciting opportunity to join our award-winning parking team. Parking experience is desired but not essential as full training will be provided.

As a Parking Notice Processing Officer your responsibilities will include responding to challenges and appeals against Penalty Charge Notices (PCNs), answering telephone calls, compiling evidence for appeals. This will include considering and gathering evidence for every decision you make about a PCN and representing the council at tribunal.

One of the most important things about working for East Sussex is the knowledge that you’re working to help others which will give you a sense of achievement and purpose. You will be joining a dynamic team that supports working flexibly whilst retaining a strong team identity.
- are skilled in managing their time to meet deadlines and prioritise effectively.
- have basic knowledge of using Word and Outlook, and excellent written and oral communication skills including being able to communicate effectively in plain English.
- are self-motivated
- have a commitment to training and personal development
- are flexible and enjoy working as part of a team

Notice Processing work is an opportunity to investigate and consider the unique circumstances behind every PCN challenge.

Interviews will be in person and will include a short assessment. Interviews will take place week commencing 29 May.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion, please contact Andrew Hill, Principal Parking Notice Processing Officer on 01273 335524 or Daniel Clarke team Manager on 01323 464057.

**For a great work life balance**

Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description



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