General Assistant

2 weeks ago

London, United Kingdom bartlett mitchell - #ISAldgate Full time

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. **Maternity cover approx. August 1st** Enthusiastic about food & a high level of customer service, you will be part of a friendly, dedicated team of 8 providing catering services in our cafe, restaurant & meeting rooms to our clients onsite. - V good above market rate / London Living Wage - Client specific bonus & performance financial rewards (£60 pm available) - Monday to Friday working hours (07.00 - 15.30) - Weekends & Bank holidays off - 28 days annual leave inc bank holidays - The opportunity to have your birthday off - Discounts and cashback from a wide range of retail and leisure outlets - Life assurance and an employee assistance programme - Cycle2work scheme - upfront loan for the necessary equipment - Free meal provision while on shift - Training and development opportunities including Barista training Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles. You’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. Daily tasks include customer service, barista work, collecting deliveries, basic food preparation, COSHH management, stock taking, light washing up. You have the ability to listen carefully and take instructions from your manager, using your own initiative and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one. This vacancy is Mon - Fri, 40h per week. Flexibility required as a small team of 8 in an evolving friendly site. Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you will have a good timekeeping record and a "can do" work ethic. **Job Types**: Full-time, Permanent, Temporary contract **Salary**: £12.25 per hour **Benefits**: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount - Life insurance - Wellness programme INDFOH

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