Parts Advisor

2 weeks ago

WestonsuperMare, United Kingdom Drive Motor Retail Ltd Full time

**Parts Advisor - Drive Motor Retail, Weston-super-mare**
**Basic Salary: £27,500 | OTE: Up to £30,500**
**Working Hours: Monday to Friday (No Weekends)**

Drive Motor Retail is offering an exciting opportunity for an experienced **Parts Advisor** to join our team in Weston-super-mare. With a strong focus on customer satisfaction, streamlined operations, and employee wellbeing.

**Why Join Drive Motor Retail?**

We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees. This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment.

What We Offer:

- **24 Days Holiday + Bank Holidays**:

- **Clear career progression paths** and manufacturer-backed training
- **Competitive bonus structures** rewarding individual and team success
- **Employee benefits** including discounted shopping, gym memberships, and dining offers
- **Healthcare support** with a Medicare cash plan for you and your children—includes same-day GP access, and dental and wellbeing cover

Key Responsibilities:

- Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
- Process parts enquiries and orders with accuracy and urgency
- Identify additional sales opportunities and promote special offers
- Use your technical knowledge to assist customers clearly and confidently
- Communicate any stock discrepancies to the Parts Manager promptly
- Maintain compliance with company processes and customer data protection policies

What We’re Looking For:

- Previous experience working as a **Parts Advisor** in a dealership or and Automotive environment
- Strong working knowledge of **parts catalogues** and stock control systems
- High level of accuracy in all administrative tasks and record-keeping
- Confident communicator, both face-to-face and over the phone
- Committed to delivering exceptional customer service and supporting team targets

Desirable:

- Experience with **CDK (Kerridge)** systems
- A solid technical understanding of motor vehicles and components

**Job Types**: Full-time, Permanent

Pay: Up to £30,500.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Free flu jabs
- Store discount

**Experience**:

- Parts Advisor : 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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