Hire Controller

To provide a front-line plant hire service for the company, completing all activities in relation to plant hire, including on hire, off hire, exchanges, movements, breakdowns, tendering requests and reporting, sourcing plant from internal fleet to maximise on utilisation and from external plant suppliers.

**Job specific outcomes**
- Liaising with workshops and transport to ensure equipment is available and can be transported, from internal fleet in the first instance, maximizing on utilisation of all internal plant where possible
- Where internal plant is not available and the requirement is short term, source from R G Carter Plant’s preferred supply chain, ensuring that the companies minimum standards for plant are achieved
- Where plant is not available from R G Carter’s approved suppliers, ensure three quotations are sourced and recorded to demonstrate best cost
- Raise and issue Coins OA purchase orders complete with Terms and Conditions and send to both supplier and site for confirmation of the hire being placed
- Ensure suppliers are aware of our policy No Purchase Order (PO), No Pay
- Liaise with Hire Desk Manager on any long-term plant requirements where the option to purchase is more cost effective
- Process all on hires, off hires and exchanges through Coins OA in a timely manner to ensure costs and accruals are applied and managed
- Liaise with site, workshops and supply chain to coordinate any breakdowns of plant both internal and external
- Operate and maintain day books recording all communications coming into the hire desk
- Weekly live hire reports to be produced from coins and issued out to site showing all internal and external hire charges, sites to respond back to the hire desk on any changes or amendments to be made and implemented prior to the following weeks reports being issued
- Liaise with other team members, including exceptions team, workshops, transport, suppliers and other interested parties by responding to queries and supporting in finance related activity in order to ensure the smooth running of the department, and to comply with company policies and standards as well as any relevant legislation
**Experience**
- Experience of working within the plant hire industry or construction industry would be beneficial however is not essential
- Prior experience in a role where you can demonstrate exceptional customer service skills along with working to source requirements quickly and cost effectively are pivotal to this role
- Excellent communication skills both verbal and written
- Able to work as part of a team to ensure team objective and targets are met including identifying potential areas of performance improvement
- Have previously used computer systems to enter and retrieve data, maintain records and produce reports
- Must be able to accurately record information and data
- Ability to work under pressure and at the same time maintain standards and perform to expected standards
- Must be able to professionally manage stakeholders and ‘push back’ using appropriate reasoning thereby ensuring company and statutory requirements are met
- Proficient in the use of Microsoft Office, Word, and Excel
- Previous use of Coins would be beneficial
Please note hours of work are Monday to Friday 7.30am to 5pm

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking
- Sick pay
Schedule:

- Monday to Friday
Ability to commute/relocate:

- King's Lynn, PE34 3AH: reliably commute or plan to relocate before starting work (preferred)