Network Support Engineer

1 week ago


Swindon, United Kingdom The People Network Full time

Network Support Engineer
Network Support Engineer required on a permanent basis for a well-established SME based in Wiltshire. As a Network Support Engineer, you will be responsible for providing a full range of services across Cisco Networking and Infrastructure. This is a great opportunityfor somebody to expand their existing skill set / knowledge. As a Network Support Engineer, you can expect to receive the following remuneration:

- Basic salary of up to £32,000
- Car Allowance of £3,600
- On call allowance of £2,500
- Annual Bonus of up to 7.5%
- 25 Days Holiday + Bank Holidays
- Pension Scheme (5% Matched)
- Gym Membership
- Flexible Working (WFH 4 days per week)
- Private Medical Cover
As a Network Support Engineer, your day-to-day responsibilities will include but will not be limited to:

- Take ownership of Incidents and Service Requests through to resolution, ensuring that tickets which cannot be resolved at the Support Desk are escalated as required
- Troubleshoot desktop, network, and system problems, diagnose, and solve hardware/software Incidents/problems in line with the agreed SLA’s
- To follow up on ticket status on behalf of the user and communicate progress promptly
- Establishing a good working relationship with third party suppliers
- Install, configure, maintain, and support network infrastructure
- Configuring and troubleshooting network connections in a Wireless, LAN, WAN environments
- Network monitoring and maintenance to agreed service levels for customers infrastructure using the company’s monitoring tools
- Contribute to the knowledgebase and assist in keeping documentation up to date following all agreed processes and procedures
- Perform Security Advisory review tasks for customers providing detailed analysis of possible version upgrades and for existing customer equipment.
- Contribute and assist with database of customer passwords and credentials using updated policies.
- Strives to exceed customer expectations
- Analytical and Logical approach with ability to multi-task
- Experience of a Service Desk Environment
- Knowledge of supporting Network and Security devices or equivalent experience
- Good interpersonal skills with a desire to give excellent, proactive, customer service
- Good spoken and written English, Well organised and attention to detail
- Willingness to travel to other sites across the UK, and use own initiative
- Active team player, with flexible working attitude and provide out of hours support on an on-call rota
- CCNA certification would be ideal.



  • Swindon, United Kingdom The People Network Full time

    Network Support Engineer (SD-WAN) Network Support Engineer (SD-WAN) required on a permanent basis for a well-established SME based in Wiltshire. As a Network Support Engineer (SD-WAN), you will be responsible for providing a full range of services across Cisco Networking and Infrastructure,heavily focused on SD-WAN. This is a great opportunity for somebody...

  • Network Engineer

    2 days ago


    Swindon, United Kingdom N Consulting Global Full time

    Request for hand and feet engineer with strong foundation in IT service management and technical support in a Network & Technical Support role and included with Data Center Operation working experience. and proven ability in managing physical data center infrastructure. "ECS CSCS CARD mandatory with height certificate" Scope of Work – Tasks to be Covered...

  • Network Engineer

    1 week ago


    Swindon, United Kingdom National Trust Full time

    Summary We're looking for a Network Engineer to help us take a proactive, hands-on approach to network operations, working with the immediate team along with the wider operations teams, information security and service managers. You’ll enjoy problem solving and continually learning and sharing your knowledge. You’ll recognise that the world of networks...

  • Network Engineer

    6 days ago


    Swindon, United Kingdom Global CTS Ltd Full time

    **Network Engineer - unsociable hours - 10pm - 6am most days** **Homeworking when doing documentation and design** **UK travel, mainly M4 Corridor and London but willing to work anywhere in the UK is essential, ideally visiting our HQ in Royal Wootton Bassett at least once per fortnight** **£40,000 - £50,000 depending on experience** **Why apply?** -...


  • Swindon, United Kingdom Verelogic Full time

    Job Title: Network Engineering Manager Salary: £70,000 per annum Location: Swindon Hybrid working. Our client is the UK’s largest newspaper and magazine wholesaler. Every day, they serve more than 22,400 customers from 33 distribution centres across the country. The Network Engineering Manager will manage the design, implementation, and optimization of...


  • Swindon, Swindon, United Kingdom Experis UK Full time £60,000 - £120,000 per year

    Cisco Network Engineer / Subject Matter ExpertMust have an Active SC Clearance - Sponsorship for DV is available with this roleStep into a critical role as aSenior Cisco Network Engineer / Subject Matter Expert, supporting deployable classified systems within a secure environment in London. This position offers the opportunity to work on-site in a highly...


  • Swindon, United Kingdom G B Solutions Full time

    **Network Security Engineer** **£36,000 - £41,000** **Swindon** Our established client specialise in developing efficient data centres, providing digital consultancy, managed services, and technology, for market leading customers. They are now looking for a Network Security Engineer to join their dedicated team. The Network Security Engineer will...


  • Swindon, United Kingdom Verelogic Full time

    Job Title: Network Engineering Manager Salary: £70,000 per annum Location: Swindon Hybrid working. Our client is the UK’s largest newspaper and magazine wholesaler. Every day, they serve more than 22,400 customers from 33 distribution centres across the country. The Network Engineering Manager will manage the design, implementation, and optimization...


  • Swindon, United Kingdom Verelogic Full time

    Job Title: Network Engineering ManagerSalary: £70,000 per annumLocation: Swindon Hybrid working. Our client is the UK s largest newspaper and magazine wholesaler. Every day, they serve more than 22,400 customers from 33 distribution centres across the country. The Network Engineering Manager will manage the design, implementation, and optimization of the...


  • Swindon, United Kingdom Smiths News Full time

    70,000 per annum plus £5,688 per annum car allowance, bonus and benefits. Hybrid working- 60% at our Head Office, Swindon Happy to consider flexible working You must have the right to work in the UK on a long term ongoing basis, we are unable to sponsor individuals for this role. Behind every nightly miracle is a team of dedicated people carrying...