Ze Global Night Time Security Officer Iwm Duxford

ZE Global is an independent Security, Communications, Life Safety & Guarding company with offices in London, Dubai, Glasgow & Bournemouth serving the EMEA region (Europe, the Middle East, and Africa).

Within its UK team ZE Global has over 100 years of experience in physical security and life safety. Our approach is team based with transparent communications at all times and an absolute customer focus.

Our mission and focus offers a holistic approach to physical security and life safety that integrates an end-to-end solution empowering our partners and clients with the ability to function effectively and protect the integrity of operations and life in mission critical environments.

**Purpose of the job.**

Our client is one of the world’s leading authorities on conflict and its impact on people’s lives from 1914 through to the present day with collections that are filled with personal stories and experiences. The client’s aim is to share these stories with as many audiences as possible across the world in a way that engages and challenges them, increasing understanding of why we go to war and the effect that conflict has on people’s lives.

As an SIA Licensed Door Supervisor your primary role as a security officer will be to join our guarding team to maintain a safe and secure environment for visitors and employees by patrolling and monitoring premises and personnel.

You should be able to demonstrate the skills and competencies set out below, but equally we are looking for people who can treat every colleague, customer or visitor with respect, courtesy, and honesty. We expect our staff to work flexibly and with enthusiasm.

Duties will include but are not limited to:

- Reading and understanding the Assignment Instructions (AIs) and Standard Operating Procedures (SOPs) for the site.
- Controlling entry and exit points.
- Monitoring entrances.
- Undertaking searches of visitors’ bags as and when required.
- Using the company’s guarding management software (GMS) on company and personal mobile phones as directed.
- Internal site patrols as directed; to include all public spaces and staff areas within the site and the perimeter of the site as directed by the site supervisor.
- Completing written reports.
- Communicating via the security radio system.
- Answering incoming phone calls if your assignment requires this.
- Directing deliveries to the appropriate Department Teams.
- Evacuation of public/visitors from the site upon activation of the fire detection system.
- Assist in testing the fire detection system as and when required.
- Responding to security and safety incidents on the site.
- Liaising with emergency services where necessary.
- Working closely with the police and other agencies when high profile visitors and/or VIPs attend the site.

We expect our security officers to be polite, reliable, and capable of working long hours on their feet.

It is foreseen that overtime will be available if you wish to undertake additional hours to cover out of hours events and staff shortages on the roster due to sickness, leave etc.

**Security Officer - Person Specification**:
**Essential**
- Holds a current valid Door Supervisor or Close Protection SIA licence.
- Healthy and physically fit; able to be on their feet for long periods of time.
- High Standards of personal presentation and hygiene.
- Enthusiastic, personable, motivated, and flexible.
- A good communicator at all levels. Able to deal with visitors and client’s staff in a professional way in sometimes challenging situations.
- Experience of using technology in a guarding environment for example Guarding Management Systems, Clocking Systems and the use of smartphones and/or tablets with these solutions.
- Monitor the Museum space for suspicious behaviour / suspect packages
- Provide assistance to customers and visitors / members /Patrons & Trustees on events.
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- A minimum of 1 year previous corporate/public facing security experience.
- Full and clear 5 year security vetting record and work history.
- Numerate and literate.
- Team Orientated Individual.
- Able to work as part of a team and independently.
- Ability to work under pressure.

**Desirable**
- Ambition to progress.
- Holds a current valid Public Space CCTV SIA licence. Not necessary but desirable.
- Experience of staff management; ability to cover the site supervisor if required.
- Experienced in GDPR, Data Protection the Freedom of Information Act.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

**Benefits**:

- Company pension

Schedule:

- 12 hour shift
- Night shift

Work Location: In person