Delivery Driver

Ennis and Brown is seeking a delivery driver to join its expanding team working Monday to Friday 08:30 - 17:00. As a delivery driver part of a team of two, you will play a critical role in the customer journey, with opportunities to interact with customers and build relationships every day. Your role is more than just driving; it involves delivering exceptional service with a smile and is hands-on, physical, and diverse; one day you will be delivering to Manchester, and the next to Cornwall You are an essential part of our customers' experience, delivering and installing tables and other furniture with precision, ensuring that you treat the furniture and their homes with the utmost care.

**You will be responsible for delivering the final part of our customer journey by**:

- Carefully loading the van with customer orders.
- Checking the van for roadworthiness and reporting any issues.
- Keeping the van clean and organised and ensuring it is stocked with bolts, felt pads, straps, and blankets.
- Treating products and deliveries as if they were your own.
- Delivering promptly within the customer's time slot.
- Calling the customer before arriving at their property if you are going to be early or late.
- Instructing customers on how to care for their furniture.
- Reporting any issues to the office team.
- Assisting with general jobs around the yard if not delivering, such as clearing cardboard and some light workshop duties.
- Working overtime when required, generally only on weekdays

**You will need**:

- Great time management
- The ability to build relationships with colleagues to create team spirit, working together to ensure the best possible customer experience.
- A warm and welcoming attitude towards customers and colleagues.
- High energy and drive to deliver beyond expectations.
- Willingness to share ideas with your manager and other colleagues on how to improve the customer experience.
- Physical fitness and ability to lift tables/furniture.
- A valid UK/EU/EEA Driving license (full) for at least 12 months, clean with no points and preferably with experience driving a van.
- Your own car to commute to work as we are rural and not served by public transport.
- The flexibility to work beyond the core hours needed (overtime is paid)

**What we offer**:

- A daily food allowance for when you are on the road all day.
- Staff discount.
- A friendly family working environment.
- 21 days holiday plus bank holidays.
- An Ennis and Brown uniform.
- Overtime

**About Ennis and Brown**:
Ennis and Brown is a family-run furniture business that provides beautiful and unique pieces for homes across the UK. Our passion for crafting exceptional furniture has led us to create a showroom that is like no other. Our showroom, located in the heart of rural Tring, is set in a picturesque Dutch barn on our smallholding farmyard. We have over 500 large pieces of furniture on display and offer a wide selection of bespoke made dining tables available in any design, size, and finish to perfectly fit your space. We also provide a customisation service for furniture, giving you the opportunity to make a piece your own.

**Qualifications**
- Valid clean driving license
- Previous experience as a delivery driver
- Ability to drive vans / commercial vehicles
- Comfortable with heavy lifting
- Strong communication skills

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tring: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your current notice period?

**Experience**:

- Delivery driver experience: 1 year (preferred)
- Driving: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 15/11/2024