Ward Administrator
3 days ago
An exciting opportunity has arisen within our Trauma assessment unit (TAU) for a highly motivated, dedicated ward administrator. This is a great opportunity to build your knowledge of our hospital and gain familiarity with our systems and its processes. Many of our previous admin team have gone on to build their careers both within the Unit and the wider organisation.
TAU (8 beds) is the main gateway to the Trauma and Orthopaedic Unit. We take admissions from ED, GP, Minor injuries units, other hospitals and direct from home. Assessments are carried out by our skilled nursing staff, therapy teams and specialist consultants who plan ongoing treatment before being transferred to one of the Orthopaedic wards. We are in the exciting stages of planning pathways from ED to ensure that the patient journey is the smoothest and shortest and plan to integrate virtual handovers to ensure more rounded communication.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
**What you’ll do**:
The ward clerk role is pivotal in ensuring the smooth running of the Unit. The successful applicant will:
- Welcome patients and visitors to the ward, answer appropriate questions and provide relevant information in a sensitive manner, refer to qualified members of the team as necessary.
- Undertake clerical and administrative duties on behalf of the ward; liaise with individual team members and other departments as required in a manner that will contribute to the effective and efficient running of the ward.
**What we’re looking for**:
An understanding of the clinical environment and previous experience in administration would be beneficial but not essential. You will have a good general level of education and be computer literate. You will have experience of working with the general public and an excellent telephone manner. Previous experience of working with the Trust computerised administration systems is desirable, as you will be actively involved in using the hospital computer-based system. You should enjoy working as part of a varied multidisciplinary team, and will have contact with medical and nursing staff, GP practices, patients, and other district general hospitals.
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