Receptionist

5 days ago

StokeonTrent, United Kingdom Pinkstones Toyota Full time

Pinkstones Toyota is a family run Toyota dealership located in Trentham Lakes, Stoke-on-Trent. We operate the largest single site CDA for Toyota in the UK.

We have an opportunity for a Receptionist to join our company, working closely with all teams to ensure a smooth customer journey from first point of contact. This role is a fundamental part of our operations as we look to maintain the human touch approach when it comes to customer service.

Along side the customer service aspect of this role, our receptionist is also expected to work closely with the management and admin teams, carrying out a variety of administrative duties in line with the business needs.
- Enjoy providing great customer service at all times
- Work well as part of a wider team
- Have strong communication skills with both customers and internally
- Carry a professional demeaner at all times
- Have experience in a similar role with high proficiency in IT literacy across the Microsoft Office suite
- Cover other areas of the business, if and when required

**Main Roles and responsibilities**
- Answering the majority of incoming calls to the dealership and directing them to the appropriate department or colleague
- Maintaining relationships with key suppliers
- Ensuring general stocks are maintained for office supplies
- Working with the sales and aftersales admin teams to maximise efficiencies
- Greeting external visitors in the office area of the dealership
- General administrative duties

**Renumeration**

£23,795 Salary

22 Days Holiday + Bank Holidays

Access to the Car Benefit Scheme with largely discounted new vehicles every 6 months.

**Working hours**

Monday - Friday 8:30am - 5:30pm

Pay: £23,795.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Stoke on Trent, ST4 4DD: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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