Practice Administrator

An exciting opportunity has arisen for an experienced Administrator to work with the Integrated Healthcare Team at HMP Nottingham, providing extensive administration support.

This unique environment offers the opportunity to work with different organisations and subcontractors and support the delivery of care across a range of services including primary care, mental health and substance misuse.

The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.

To provide an efficient, comprehensive administrative service to the Primary Healthcare Team, supporting the clinical team in the organisation and facilitation of clinics by providing a reception service for patient appointments in the Healthcare Department, as well as maintaining patient records / databases, processing referrals, managing waiting lists and caseload management on SystmOne.

Liaising with external organisations where required, i.e. hospitals, other prisons and partner agencies and colleagues within this prison.

The Directorate provides healthcare to 9 prisons. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.

We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Support the clinical team in the organising and facilitation of clinics, using SystmOne ledgers.

Booking and managing secondary care referrals and appointments.

Liaison with sub-contractor services who provide healthcare provision within the detained estate i.e. dental, optometry.

Assisting with procurement and invoicing.

Assisting the Assistant Practice Manager with the management of compliments and complaints.

Ensuring that visitors and deliveries to Healthcare are appropriately managed.

Filing, photocopying, scanning and attaching documents into SystmOne.

Attend meetings as a minute taker and responsibility for the production of agenda, minutes, action tracker.

Use of multiple software packages, in particular SystmOne and Microsoft Office.