Customer Service Administrator
5 days ago
**Are you passionate about providing excellent customer service?**
**Would you like to be part of a small, friendly and supportive team?**
Our Careline Team was created in order to provide a vital service to some of our veterinary practices by acting as the first point of call for customers who want to contact these practices. Due to its continued success, we are now expanding our Careline Team and seeking a **Customer Service Administrator **to provide dedicated support to a small number of our vet practices.
This position is based in our modern office in Wetherby which is spacious, light and clean with our own kitchen and facilities, shared amongst a small team.
**Key duties include**:
- Taking customer orders for medication, pet food, etc.
- Dealing with customer enquires
- Contacting customers on cancellation lists
- Administrative duties
**Hours of work**: Monday to Friday, 8am - 4:30pm
**In return we offer an annual salary of £20,352.80 and benefits including;**
- Up to 7 weeks holiday (with our buy/sell holiday scheme) + Bank Holidays
- Enhanced holiday scheme where you get an additional days holiday for every year of service (up to a maximum of 5 additional days)
- Access to our industry leading sharesave scheme
- Enhanced maternity/paternity/adoption leave
- Heavily discounted pet healthcare
- Continued professional development
- A range of flexible benefits such as Perkbox, GymFlex and Cycle to Work to suit your needs
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