Supervisor

2 weeks ago

Wednesbury, United Kingdom The DX Group Full time

**An exciting new **Supervisor** opportunity at DX**

**Working a 4 days on, 2 days off shift pattern over a 6 week schedule, giving you guaranteed days off**

**All About You**

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

**About us**

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one.

We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.

**What will it feel like to be part of our team?**

At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

**Role summary**:
The role of Supervisor here at DX is to manage the day to day running of the team to ensure all aspects of the operation are completed in a customer focused, secure and cost-effective way. This role has both people management responsibilities as well as customer contact. The Supervisor acts as a point of escalation for issues that arise during the shift and works as part of the overall site management team.

**Key responsibilities**
- Plans and co-ordinates the incoming goods, storage and dispatch of items in a timely and efficient manner to achieve team objectives and targets
- Ensure all operational procedures and activities are undertaken in line with guidelines and expectations
- Builds relationships with customers/suppliers and utilises relationships to ensure issues are resolved speedily
- Supervises all personnel to ensure sufficient skills are available to cover all roles
- Monitor and review operational performance and takes timely action to address any issues and build on best practices
- To produce reports and management statistics when required

**Additional information on this role**

If you have previous supervisory experience gained in a fast-paced work environment and are proficient in Word and Excel that would be an advantage in this role.

**Benefits**:

- Competitive Rates of Pay
- Holidays: 20 days + bank holidays
- Pension, Life Assurance, full uniform and other additional benefits
- Excellent opportunities for career progression and more

**We look forward to hearing from you

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