Senior Retail Sales Advisor

**Senior Retail Sales Advisor**

**Wellingborough**

**40 hours per week over 5 days**

**Monday to Friday with Saturdays on a rota**

**Competitive salary plus pension and company benefits**

We are thrilled to announce that we are due to open a brand-new Brewers Decorator Centre in Wellingborough and we have a very exciting opportunity for a highly motivated Senior Retail Sales Advisor, who is passionate about providing the highest levels of customer service to help this new team and develop sales in our new store

With our range of paint tinting machines in store, we offer the widest range of options to our customers whether that be professional decorators or retail customers taking on a home décor project. In addition, our customers will also find a comprehensive range of wallcovering options as well as all the tools and materials needed to get the job done.

As part of a team of four, you will be responsible for supporting the Branch Manager and playing a vital part in ensuring our customer experience meets our usual high standard by being the first point of contact for our customers.

A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Assist the Branch Manager with developing the branch and the team including deputising in their absence
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Have keyholder responsibilities, cashing up and associated supervisory tasks
- Allocate work to the team, keeping them motivated and driven
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
- Ensuring orders and enquiries are dealt with and followed up on promptly
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch

**Who we are looking for to join our team**:

- Someone who has experience in a retail environment, ideally in a team leader or supervisory role
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Highly motivated with the drive to succeed and do a great job
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Have the ability to motivate and inspire colleagues to achieve the highest level of customer service
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- Keen to learn, develop skills, and progress within our industry
- Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours

**In return we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note - we have a specified timescale within which to appoint and train. This role may be removed from listings before the closing date if we are successful in finding an appointment.