Medical Administration Apprentice

**Medical Administration Apprentice**:
Business Administration Level 3 - 15 months

**Overview**:
The successful applicant should be hard working, organised, polite, proactive, honest, reliable and have some computer knowledge. No previous medical experience required as full training will be given.

**Whickham Cottage Medical Centre**:
Whickham Cottage Med Prac Rectory Lane, NE16 4PD

**£177.97**

****Per Week

**37 Hours**

Per Week

**Role and Responsibilities**:
Secretarial role/Clinical Support:

- Office duties.
- Arranging hospital appointments.
- Dealing with internal tasks daily.
- Typing referrals.
- Adding data/information onto patient's medical records.
- Dealing with patient and hospital enquiries over the telephone.
- Checking referral worklists.
- Dealing with hospital documents coming into the practice.
- Assist with IT projects and issues.
- Assist with QoF work to ensure patients receive good quality care. (The Quality and Outcomes Framework)

Prescription Role:

- Office duties.
- Answer telephone calls from patients, hospitals, and pharmacies.
- Issue medication.
- Liaise with pharmacies, GP's.
- Maintain a daily diary.
- Respond promptly and politely to tasks.
- Contacting other practices for information where indicated.

**Required Skills**:
Keyboard and computer skills Ability to use own judgement and make decisions Excellent communication skills Ability to prioritise work

**Required Skills**:
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Apprenticeship qualification.

**Required Qualifications**:
Maths, English and ICT, GCSE Grade 4-9 or equivalent

**Training**:
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we’ve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you’ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification, with training how to: Contribute to the efficiency of an organisation through the support of functional areas, working across teams and resolving issues as requested.

**Prospects**:
TBA

**Get in touch**:
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646

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