Homeline Support Officer

7 days ago

Swindon, United Kingdom Swindon Borough Council Full time

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Swindon Borough Council’s Homeline service enables people, especially older and more vulnerable individuals, to live independently in their own homes. By joining us you will support the team with the installation, servicing, fault finding and removal of equipment. You will need to have the physical ability to climb stairs and carry equipment.

**Your next role**

In this position your varied responsibilities will include calling on service users/patients to check equipment and provide general information about the Homeline service. In emergency situations you will assist Homeline Emergency Response Officers.

Your experience of dealing with the public will be essential to this position. You will also have the ability to identify minor faults and the ability to follow manuals and accurate record keeping competency is crucial.

**Your next package**

Please see our **Rewards and Benefits** offer for more details.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

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