People Advisor

**Hi, we’re NGP**

At NGP, we’re proud to be the largest energy consultancy in Europe, managing business energy portfolios for over 30,000 clients. Our team of experts guide businesses of all sizes, from SMEs to global organisations, in purchasing their energy contracts with ease and efficiency.

Join our global family, with modern and vibrant offices in the UK, France, Malta, India, and Italy. Be part of a team that's leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption.

**What is the job about?**

We’re looking for a People Advisor to join our team in Gateshead and provide business operational support to ensure effective support, guidance and advice on a wide variety of People related matters.

You will work alongside the People services team, reporting to the People Team Leader. Your role will be to support colleagues and managers across the group, support will include but not limited to:

- Employee Relations case management
- Policy & Process updates
- Performance Management
- Capability and absence management
- Grievance matters
- Disciplinary issues
- Support with the delivery of key people projects

**What exactly will you do?**
- Provide first-line advice, guidance, coaching, and support to all colleagues (including management and senior leadership team) across a wide range of People matters.
- Escalation of people matters to the appropriate business partner, providing appropriate recommendations.
- Support case management of ER cases relating to disciplinary, grievance, sickness absence and performance. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings.
- Support the wider People Team in implementing and embedding new strategies and initiatives across the organisation.
- Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR-related support.
- Ensure the timely and satisfactory resolution of employee relations issues.
- Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in ER reporting.
- Collaborate on operational projects which improve service delivery, including supporting with the development of team objectives and KPI’s.
- Maintain accurate and up to date records and provide written and verbal reports as required.
- Act in accordance with all relevant legislation, policies & procedures, and guidelines - both internal and external.
- Case management including advice, guidance and support on performance & capability reviews, absence management, resolution of the grievance and disciplinary issues etc.
- Support with exit interviews and identify trends/patterns using data collated and prepare monthly reports.
- Keep abreast of HR developments, best practices, and updates in employment law legislation.
- Support the ongoing development of the HR system (PHR) to maintain the integrity of the employee data in our systems.
- Contribute to and support HR generalist projects across the employee life cycle.
- Drive own professional development to increase personal effectiveness, acknowledging strengths and areas for development.
- Ad-hoc people-related duties deemed fit and appropriate by the Company within the capacity of the role

**What we’re looking for**
- Proven experience in a HR advisor role
- Strong knowledge of human resources processes
- Sound knowledge of employment legislation
- Strong ability in using MS office
- Effective communication skills
- CIPD Level 3 Diploma/equivalent
- Experience with working with stakeholders at a senior level is desirable but not essential
- CIPD Level 5 or working towards is desirable.

**What’s in it for you?**
- **Industry-leading compensation package**: Salary up to £33,000 DoE
- **Rapidly growing user base**: Work directly with some of the UK’s largest, fastest growing, and most innovative companies.
- **Learn from industry-leading experts**: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there.
- **Work-life balance**: No late finishes, keep your plans with friends and family.
- **Career growth**: We enjoy promoting from within
- **Unrivalled perks**(including but not limited to):

- 23 days of annual leave + bank holidays, with an additional fully paid month off in December (target dependant)
- Wellbeing, gym, and spa discounts.
- Company getaways and retreats abroad.
- Festival and Event tickets (such as Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and more)

Northern Gas and Power is an equal opportunities employer. We are committed to actively promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. A copy of our Diversi