Technical Claims Handler

1 week ago

East Midlands, United Kingdom Prism Network Ltd Full time

**EXPERIENCE;**

**_Do you want to work for a fantastic, dynamic and successful company ?_**
- *Would you fit into a busy working environment with a friendly and hard-working team?_*

**Prism Network Ltd - **We’re Prism Network. Experts in taking the pain out of insurance claims processes.

Whether an insurance company we partner with, or one of their affected policyholders - we make it easy to swiftly and smoothly settle insurance claims for property damage - by instigating rapid repairs. We offer you a streamlined and alternative way to speed up the lifecycle of a claim - on average by 30 days. From validating a claim, to fixing the damage - we’re obsessed with making your experience with us a seamless one - dealing with all parties on your behalf.

We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team.

As a result of obtaining a number of new Insurance contracts for property repairs, we are now looking to take on a Technical Claims Handler.

**The Role**:
The roles have become available due to multiple years of growth and you will be fully responsible for dealing with claims from cradle to grave.

Managing your own portfolio of claims from cradle to grave

Assisting in negotiating and adjusting claims

Dealing with incoming and making out going phone calls to our key stakeholders

Updating daily activity on Claims Management System maintaining clear audit trail

Competent and confident using computers

Specific experience in dealing with Insurance Policy Holders with regarding to commercial building repairs, repudiations and validation work.

First class communication skills with the ability to communicate at all levels and build relationships with our customers and effectively deal with the problems and find resolutions within a tight time frame.

Background within insurance claims, contracting, housing or maintenance setting is essential.

The desire to consistently provide excellent customer service

An understanding of responsive repairs contracts and what constitutes an excellent service

Ability to prioritise and manage workload

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Profit sharing
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
Head office is in Leicester, currently operating on a skeleton staff basis and under COVID precautions

**Experience**:

- Claims Processing: 2 years (required)

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