Sales & Events Coordinator

**Hello York**

GuestHouse is a family-owned boutique hotel group developing, designing, and running what we like to call “happy hotels full of wonder.” Put simply, they’re the sort of places our friends and family would like to stay in. And they’re packed with curiosities that reflect the local area. Everything at GuestHouse has been carefully crafted to provide our guests and visitors with an exceptional experience. We go big on the little details. This is reflective in our branding and creative output that we have worked hard to establish as a growing brand in the hospitality sector.

We’re now on the lookout for a superstar **Sales & Events Coordinator** to join our team at No.1 York.

Just to note, you’ll be joining a hotel which can boast:
- **No. 1 ranking hotel on Tripadvisor in York**

**Tripadvisor Travelers’ Choice Awards - Best of the Best 2024**

**Condé Nast Traveller Readers' Choice Awards 2024 - top 20 best hotels in the UK (outside London)**

We’re looking to recruit a member of the team** **to sell our facilities to guests, whether this be for weddings, events, conferences or personal milestone events such as baby showers. You’ll also provide a professional service to guests in order to convert enquiries into contracted events, prepare function sheets and communicate events to the wider hotel team.

Reporting into our Hotel Manager with a dotted line into our Head of Revenue, this is a great role for someone to really get their teeth into and make their own.

**The Job**

The role of Sales & Events Coordinator maximises revenue and guest experience through great product knowledge and sales techniques, ensuring that our guests have everything they need to ensure a perfect visit or stay

A brief taster of what a typical day would look like in this role includes
- Identify new leads and contacts, make prospective calls to potential guests.
- Sell and market to external guests that may encompass corporate events/meetings/trainings, wedding receptions, funerals, dinners, afternoon teas and any other personal milestone events.
- Work with the Group Sales Manager to negotiate contracts and rates with vendors, sponsors, and venues.
- Carry out property show rounds.
- Prepare proposals for guests and maintain well-organised event records.
- Create function sheets and distribute to all departments on a weekly basis.
- Carry out post event calls to check that guests were happy with their event.

**The Perks**

Some of the perks you get when working with us include (but are not limited to):

- An extra holiday day for your **birthday**
- All breaks are **paid**
- Our team have their own team** **room**:

- with their own **pantry full of food**, to use whenever they like. Grab a snack
- You can stay/dine with your **family and friends** **in any of our hotels/restaurants at a great **discount**.
- Access to an industry leading **Employee Assistance Programme **and support.
- We will invest in you and the **training** you want to get ahead. Want to learn about daily operations? Expand your commercial acumen? Or simply increasing your knowledge on health and safety? Let us know and we will ensure you learn the skills you need to progress your career.

**So what does it take to be work here? You must want to be the best at what you do. Be proud of doing things the right way, even when no one is looking. In other words, be**:

- Hard working and driven
- 2 years’ experience of using **OPERA**:

- Have a **GENUINE** passion for hospitality and looking after people
- Must have **EXPERIENCE** working with the wedding market. Working with the meeting, incentive, conference and events market would also be beneficial
- Be Genuine and a real **TEAM PLAYER** - That one is a non-negotiable
- A good understanding of the Events market in York.

**If this sounds like you**

And you like the sound of this awesome job - please reach out. We would love to meet you and tell you more about our exciting plans.

Start date: Late November 2024

Contract type: Permanent

**Salary**: up to £28k (Plus incentives & TRONC)
Hours: 40 hours a week (Generally Monday to Friday, but with some flexibility for weekends and evenings).

INDFOH