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Senior Social Media Lead

2 weeks ago

London, United Kingdom Wunderman Thompson Commerce Full time

**Responsibilities**:
As a Senior Social Media Lead you will play a pivotal role in supporting clients with their social media and commerce strategies to create a best-in-class social commerce experience, looking for inspiring innovative and creative ways for consumers to connectand make purchases via social platforms. In addition, you will play an imperative role in driving the growth of the department within Wunderman Thompson, supporting current clients and actively searching for new client opportunities within this exciting newspace.

**Your key responsibilities include**:

- Manage and execute overall department strategy and execution plan for Wunderman Thompson Commerce’s social commerce offering
- Oversee and guide the Social Commerce team within Wunderman Thompson Commerce, and external partners.
- Execute growth and sales strategy for the Social Commerce department within Wunderman Thompson - working closely with Account Directors, Consultants and New Business on current client opps and wider RFPs.
- Responsible for delivering internal presentations and external client presentations as and when required.
- Support client engagements from a social strategy perspective
- Responding to and supporting the wider business with RFPs from a social perspective - creating the proposals and working alongside the teams internally and external partners where needed.
- Manage the sales pipeline with monthly reporting on revenue, spend, resourcing and opportunities for the Social Commerce department, working closely with Head of Social / Director of eRetail and Marketplaces.
- Support with all Social Commerce enquires and PR opportunities.

**What we want from you**:

- Strong understanding of social media, social platforms and social strategy
- Experience of working with global brands from a digital perspective
- Experience of creating strategies for clients
- Previous experience in a social, digital or eCommerce role
- Confidence in networking, influencing and partnering with senior clients
- Experience in digesting, interpreting and responding to client briefs in a fast paced environment
- Ability to lead projects and present strategic thinking on a regular basis
- Confident in presenting to a room of senior level executives
- Flexible, adaptable and capable of managing an internal team, as well as external partners
- Highly consultative and confident in recommending creative solutions to clients

**If you know some of this even better**
- Degree qualified in Marketing, Advertising, Digital Marketing, Communications or Business
- Previous experience in a Senior Social role

**Wunderman Thompson Commerce**inspire people to shop online through digital solutions, driving growth for world-leading brands and retailers.

**How?**We create, support, and improve digital shopper journeys, across leading channels including retailers, direct-to-consumer (D2C), marketplaces (Amazon and beyond), and social channels. And we work with some of the biggest and most excitingbrands around, such as Calvin Klein, MAC, Nestlé, Sainsbury’s, Selfridges, Shell, Tiffany & Co. and Tommy Hilfiger.

Part creative agency, part consultancy and part technology company, Wunderman Thompson Commerce are unique in our ability to connect world-class strategic thinking and creative insight with deep executional capability across technology and operations. Together,this enables us to deliver winning commerce solutions across all major digital routes to market worldwide.

We’re part of WPP, a creative transformation company who use the power of creativity to build better futures for people, planet, clients and communities and is recognised as a Leader in The Forrester Wave: Commerce Services.

**Tell me more**We are a diverse team of 1700+ commerce experts across more than 20 offices worldwide, including state-of-the-art offices in Watford, Central London and an eCommerce Centre of Excellence in Lisbon. We believe that growth throughcommerce begins with connected customer experiences that amplify the brand and drive business outcomes. We excel at orchestrating commerce touchpoints through intelligent deployment and integration of world class technology from strategic partners like Adobe,SAP, Salesforce, HCL, Shopify, BigCommerce and commerce tools, as well as driving sales from marketplaces and retailers. We have recently expanded our capabilities to include NN4M, specialists in Mobile Commerce and Satalia, experts in Artificial Intelligence.

Our reputation is based on our people, and we believe we have some of the best in the business - people who are inspired, energetic and straight-talking, and who really want to understand both our clients and their customers. We are happiest when we areinnovating and shaping the future of commerce. We live and breathe our values and take pride in what our people achieve, empowering and respecting every one of them.

At Wunderman Thompson, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries,it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.