IT Product Specialist

**We rise to challenges together**

**IT Product Specialist - Client**

**Location: Spalding**

**Salary: £50,000 - £55,000**

**Business Area: Group IT**
**Contract Type: Permanent**

**Working Hours: Monday to Friday 8:30am to 5:00pm**

**Why join us?**

We’re ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it’s exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together.

**About the role
**Our Infrastructure and Operational Technology teams are responsible for the delivery, management, and administration of infrastructure technology. This entails the management of circa 5500 users, 1000 servers, 1700 Network devices, globally across 22 locations in the UK and 5 in the US.

We currently have an excellent opportunity for a Product Specialist to join our Client Domain team to ensure the End User Devices that underpin the Group’s UK & international businesses - run at optimal performance.

**Role Accountabilities**

The team’s main objective is to develop, implement and maintain the products that ensure End User Services are fit for purpose and deliver correct levels of integrity, availability, customer experience, and security - to adhere to technology and business strategy.

In this key role, you will be responsible for the effective delivery of the lifecycle management of End User products. This includes delivery of innovative solutions, supporting and providing knowledge transfer to other support teams and guiding other areas of the department towards technical solutions.

Playing a critical role with the technical design creation and evaluation of products against design criteria to aid product direction and selection - will also be top of your agenda.

**About you**

Ideally, you will have previous experience within a similar role with analytical problem-solving skills that will enable you to identify gaps in the available information - to understand issues or situations and then devise appropriate resolutions.

Attention to detail and creativity will be key, as will a proactive approach to anticipate opportunities for systems, service or product improvement or development, networks.

You will have familiarisation of configuration management, current and emerging standards associated with IT practice, networking and communications, operational service architecture and risk management.

If you a dynamic and knowledgeable IT Product Specialist - this could be the perfect role for you.

**What you’ll receive**

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

**You’ll enjoy**:

- Life Assurance (2.5 x salary)
- Private medical insurance
- Annual Bonus Scheme
- 25 days holiday plus 8 bank holidays as standard (may vary by role)
- Staff Shop
- Stakeholder Pension Scheme
- Discount & cashback platform
- Personal Accident Insurance
- Free health check
- Employee Assistance Programme
- A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
- Salary sacrifice car lease scheme
- Free independent mortgage advice
- Discounted tutoring for children
- Access to financial learning tools and affordable loans via your salary
- Free car parking - Site dependant

Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.

**Proud to be Bakkavor**

We’re the biggest name you’ve never heard of. You’ve probably eaten our food. You just didn’t realise it. Because as global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and breads for our customers in the UK, US and China. We’re ambitious. We're full of ideas and we're ready for more people to join us who share our passion for quality - come and join our dedicated Bakkavor team

Find out more and apply

**#LI-NH**

**#CVL