Dog Day Care Assistant and Driver

7 days ago

Guildford, United Kingdom K9 Development Centre Full time

**About K9 Development Centre (K9DC)**

K9DC is a dog care and training facility combining a range of services including day care, overnight stays, training, and behaviour modification. We are dedicated to offering exceptional care for dogs with a training and behavioural focus and pride ourselves on our excellent customer service for dog owners.

Our day care facilities provide a healthy, safe, and natural environment for dogs to interact, play and learn in; constantly supervised by our trained and loving team.

This is a physical role which involves working outside in all weather conditions.

**Key duties**
- Close supervision of dogs and controlling interactions
- Walking dogs in small groups, carrying out training and breed-specific activities
- Cleaning and hygiene maintenance
- Following and implementing training plans and enrichment exercises for each individual dog
- Basic grooming as required
- Monitoring the health and behaviour of all dogs, reporting any signs of abnormalities, changes or concerns
- Meeting and greeting customers, providing feedback both in person and via company software
- Preparing and feeding dogs meals as required
- Preparing enrichment activities
- Transporting dogs to and from the centre, maintaining safe and secure practices
- Driving and maintaining company vehicles to the highest standard
- Taking high-quality photographs and videos of the dogs daily

**Main areas of responsibility**
- Using your initiative to determine what is beneficial for each dog, and what tasks need completing at the centre
- Managing the dogs’ exercise, training and interactions
- Monitor and ensure the welfare and safety of dogs at all times
- Maintain an expert understanding of client needs and offered services
- Ensure cleanliness, hygiene and health and safety are maintained to the highest standard
- Work well in a team and independently
- Provide the highest level of care and attention to all dogs
- Provide the highest level of customer service to owners
- Identify opportunities to drive brand awareness and increase sales
- Previous experience working with dogs (e.g., day care, kennelling, training)
- A relevant qualification in animal/pet care and/or dog training
- A passion for dogs, their development and their welfare
- An excellent understanding of dog and animal welfare requirements
- Be comfortable working with groups of dogs of varying sizes and breeds
- Excellent time management skills and a high work ethic
- Confidence in working as part of a team and independently
- A results-orientated mindset with good attention to detail
- A personable, engaging, and energetic attitude to work
- Be highly organised, forward-thinking, and self-motivated
- Excellent communication skills
- The will to work outside in all weather conditions

**Must have requirements**:

- Full, clean UK driving licence

**Schedule**
- 40-hours per week
- 8-hour working day
- 1-hour lunch break
- 08:00 - 17:00
- Monday - Friday
- No weekends

**Benefits**
- 28 days holiday pay
- Weekends and bank holidays off
- Extended Christmas break
- Workplace pension
- Employee discount on services
- On-site parking

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