Office Administrator

24 hours ago

Monmouth, United Kingdom Parade House LTD Full time

**Purpose of Job**:

- To operate and manage the administration service of the Home in person, online and via telephone.
- To ensure the flow of office procedures.
- To coordinate and prioritise administrative tasks and ensure that time sensitive tasks are completed, and deadlines are met.
- To provide support to the team and contribute to the smooth running of the Home.
- To offer friendly, welcoming and professional support.
- Carry out reception duties and coordinate front of house activities.
- Maintaining a positive, professional welcoming atmosphere.

**Key Tasks and Responsibilities**:

- Maintain petty cash records.
- Collate information working from the rota and staff signing in sheets to complete the monthly payroll. Working out and recording all hours worked, sickness, annual leave alongside the directors to meet the payroll deadline.
- Responsible for staff generating and keeping staff files.
- Place purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls to ensure expenditure is contained within an agreed budget.
- Provide clerical support to the Managers. Diary management, word processing, photocopying, filing and maintaining residents/staff personal records.
- Act as Front of house/people's host. Providing a focal point and first point of call for all visitors. Meeting and greeting all who visit the Home. Promote a positive image and customer service approach.
- Answer telephone calls.
- To maintain confidentiality.
- Liaise with families to arrange newspaper deliveries.
- Assist in arranging appointments and transportation.
- To attend meetings and take notes of points of discussion. Type up accordingly and provide the report to the team.
- Assist and place food orders online.
- To adhere to home policies and procedures.

This list of tasks is not exhaustive and may continue to be extended as situations arise.

**Qualifications and Experience**

Previous experience in an administrative role is preferred.
- Strong attention to detail.
- Ability to work without supervision.
- Excellent time management skills.
- Exceptional communication and customer care skills.
- Technical skills, including proficiency with Microsoft Office programs.
- Strong prioritisation and organisational skills.
- Ability to handle confidential information.
- Strong record keeping skills.
- Ability to multitask.
- Exceptional communication and customer care skills.
- Excellent IT skills, including proficiency with Microsoft Office programs.
- Strong prioritisation and organisational skills.
- Ability to handle confidential information in accordance with policy/GDPR.
- Ability to multitask and work under pressure.
- Possess effective problem-solving skills.
- Reliability and the ability to work under pressure.
- Strong record keeping skills.

**A DBS check is required for this position.**

**Job Type**: Part-time

Pay: £13.00-£13.50 per hour

Expected hours: 22 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Overtime

**Language**:

- English (preferred)

Work Location: In person

Reference ID: Office Administrator

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