Technical Author

1 day ago

London, United Kingdom Tempest Resourcing Full time

Tempest Executive are recruiting for a Technical Author for a London Borough. This role acts as a member of the Programme team responsible for creating a sovereign IT service for the local authority. The postholder will provide technical support in the designof the service architecture to ensure a successful transition.

The postholder will develop technical literature, product specifications, operating and user manuals for the new service.

**DESCRIPTION OF DUTIES**:
Develop comprehensive technical literature for services including technical literature, service and workflows and drawings for operating and user manuals

Audit and enhance any existing documentation. Proofread and edit, as required, written content and diagrams provided for review.

Work with our internal teams to gather an expert understanding of our technical architecture and associated products to write documentation. Produce learning and knowledge artefacts and detailed operating procedures for training and quality management

Take ownership of internal standards and drive the development of best practices for production of technical documentation

Write clear documentation for various tools

Clarify content and material provided by architects, developers and engineers to produce documentation at a level appropriate to the reader, adhering to corporate standards and specifications.

Determine the clearest and most logical way to present information and instructions for greatest reader comprehension, and write and edit technical information accordingly.

Present information in a clear and concise manner, using appropriate terminology and directed styles.

Produce and edit graphics, illustrations and charts to aid understanding and complement complex written information

Assist with presentation of content and materials for publication.

Liaise with stakeholders and end users to understand the documentation types and reader levels required.

Research and build knowledge about products, services, technologies and concepts to be documented.

Work within project schedules to meet deadlines.+

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