Customer Service Advisor

3 days ago

Bodmin, United Kingdom Cornwall Housing Full time

This role is a great opportunity for someone who has a genuine interest in people and making a real difference to our community. You will be the first point of contact for many vulnerable people living in our communities helping with a wide range of queries. You will need to demonstrate a high level of empathy and patience with our customers to ensure they feel supported in their interactions with our team.
- solving skills.

Experience is not necessary; however, you will need to be able to demonstrate strong communication skills with a good ability to resolve queries from business customers and the public, offering solutions to a wide variety of situations.

After a period of training & competent performance, the role will involve a combination of home and office working. A suitable home environment and broadband connection is therefore essential.

**About you**

We are looking for you to bring the following skills and qualities:

- Proactive and self-motivated as well as being a team player in order to achieve individual, team and organisational objective
- Strong communication, in particular verbal and effective writing skills
- Excellent IT skills and confidence in using a range of computer systems
- Warm and friendly, displaying a genuine interest in others
- Patient and attentive listening to ensure customers wants and needs are support, whilst at the same time managing customer expectations

**Our offer to you**

**Salary**:£19,099 plus benefits

**Working Hours**: 37 per week Monday to Friday, 8.45am to 5.00pm.

**Base**: This is a hybrid role with a combination of working from home and occasional training and meetings in the office, Chy Trevail Bodmin Cornwall PL31 2FR.

Working with us you will have an employee benefits package that includes:

- Generous pension scheme with employer contribution
- Employee discount scheme and wellbeing events
- Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional
- Cycle to Work scheme
- Flexible working hours & home working options
- Investment and support in your continuous training and development

**To apply**

**Safeguarding**

We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people.

**Contact us**

If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat.

**Thank you for your interest in supporting our important work at the Corserv Group.**

**Job Types**: Full-time, Permanent

**Salary**: £19,099.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in BODMIN

Reference ID: 1404

  • Customer Services Advisor

    2 weeks ago

    Bodmin, United Kingdom Halfords Retail Full time

    Age 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Bodmin store. Core hours are 16 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm...

  • HR Advisor

    5 days ago

    Bodmin, United Kingdom TieTalent Full time

    Join to apply for the HR Advisor role at TieTalent1 day ago Be among the first 25 applicantsJoin to apply for the HR Advisor role at TieTalentJob Title: HR AdvisorLocation:BodminReports To:HR Business PartnerDepartment:Human ResourcesThe HR Advisor is a credible and proactive member of the HR Team, supporting the HR Business Partner in managing day-to-day HR...

  • Internal Sales Advisor

    7 days ago

    Bodmin, United Kingdom Jewson Civils Frazer Full time

    **The Role** This role is working with **Jewson Civils Frazer,** who are part of the **STARK Group**. We are looking for an **Internal Sales Advisor** to join our team at the branch in **Bodmin.** We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build,...

  • Customer Advisor

    3 days ago

    Bodmin, United Kingdom Boots Full time

    Summary Job Reference: - 226546BR Bodmin, Fore Street Permanent 37.5 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Patient Advisor

    1 week ago

    Bodmin, United Kingdom Stillmoor House Medical Practice Full time

    Our Patient Advisor Team provides a key role in meeting the needs of our patients, often being the first point of contact in their healthcare journey. Full time hours would cover: 37.5 hours per week. Monday - Friday 7.5 hours per day, over a 2-week pattern: - Week 1: 08:00 - 16:00 (Monday to Friday) - Week 2: 10:30 - 18:30 (Monday to Friday) We offer a...

  • Customer Service Assistant

    1 week ago

    Bodmin, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Customer Service Assistant **Location: Bodmin**, PL30 3ED **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10. 05 above 18 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **Must be able to drive due to site location and will need to be flexible, as may need to work nights occassionally** We are...

  • Customer Service Assistant

    2 weeks ago

    Bodmin, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bodmin, PL30 3ED **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Sales and Customer Service Administrator

    5 days ago

    Bodmin, United Kingdom Nigel Wright Full time

    **Customer Service Coordinator - Permanent position - Bodmin** Nigel Wright are delighted to be partnered with a leading brand in their search for a Customer Service Coordinator, based at their Bodmin Site. Working on a full-time, Permanent contract you will be joining a successful, well established team to support their customers with enquiries and...

  • Sales and Customer Service Coordinator

    2 weeks ago

    Bodmin, United Kingdom Nigel Wright Full time

    **The Role** **Customer Service Coordinator - Permanent position - Bodmin** Nigel Wright are delighted to be partnered with a leading brand in their search for a Customer Service Coordinator, based at their Bodmin Site. Working on a full-time, Permanent contract you will be joining a successful, well established team to support their customers with enquiries...

  • Personalisation Support Advisor

    1 week ago

    Bodmin, United Kingdom Cornwall Council Full time

    **The Service & Team**: The Personalisation Support Team is part of the Disabled Children & Therapy Service (DC&TS) a specialist, multi-disciplinary service which supports disabled children, young people and their families whose main need for services arises from their disability, where this has a substantial or critical impact on the quality of the child or...