Administrator - Accounts Payable

**What's involved**:
**Department**:
Shared Services

**Salary**:
£23,391

**Fixed Term Contract - 6 Months**

St John are looking for dynamic and experienced Account Payable Administrator to come and be part of our in-house Shared Services Team, delivering high value invoicing and debt recovery services on behalf of our internal departments.

The role will be based at our shared services centre in Sheffield where you will have on-site parking and can work in a hybrid model once your training has been completed.

MSS provides a wide range of administrative services supporting the day-to-day activities of St John, including Finance, People, Property, Events and Fleet. The role of MSS is fundamental to the success of St John.

You will be joining St John at an exciting time in our transformation as we look to embrace new technology over the next few years, and you will both the opportunity to be part of these programmes as well as progressing your career

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

**About You**

To be successful in this role, you will be Educated to GCSE level or equivalent (Grade C), minimum of 5 including Maths & English, you will be passionate about delivering quality service and will have experience of dealing with finance transactional processes in a fast paced, customer orientated environment. You will have excellent communication and engagement skills, an eye for detail, a clear understanding of financial transactional processing and be able to work as part of a dynamic team.

**About the Role**
- Receive, consider and resolve enquiries from staff, line managers, volunteers, customers and suppliers, providing an effective resolution at the first point of contact whenever possible
- Provide customer service that places that customer at the heart of all we do and enhances the reputation and efficiency of St John
- Ensure that up to date records are maintained of every enquiry, allowing others to accurately understand the status
- Where an enquiry cannot be resolved at first point, own the task to resolution, or escalate through appropriate channels
- Use department systems and processes to manage and resolve enquiries
- Work with colleagues and team management to continually improve the effectiveness and quality of the service provided by the My Support Service Team

**About Us**

This is a fantastic opportunity to join a team of over 1,900 employees and over 50,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.