Studio Operations and Client Engagement Co-ordinator

**Location**: Working from home with occasional on-site meetings _(Applicants ideally within 1 hour of Farnham, Surrey)_

30 hours per week, Monday - Friday, 10am - 4pm (Flexible)

**A Bit About Us**

Back to Front Exterior Design Ltd. t/a Back to Front Inside Out is a small, passionate firm dedicated to upcycling and retrofitting dated residential properties. We provide creative architectural design solutions to turn houses into beautiful family homes. We’re looking for a friendly, highly organized, and creative individual to help manage the operational side of the business and deliver a fantastic customer experience. If you appreciate stylish homes, love variety in your work, and enjoy keeping things running smoothly, this could be the perfect fit for you

**What You’ll Be Doing...**
- **Coordinating design consultations and sales support**: You’ll book in consultations, create visually appealing brochures and fee proposals, and support clients as they move through the sales process.
- **Executive support**: Working closely with our MD, you’ll help manage her schedule, prepare her for meetings, and support her in delivering our services smoothly.
- **Keeping things organised**: You’ll maintain our database, client files, communications, and documents, and keep our invoicing and admin systems in top shape—you’ll be at the very heart of keeping us running like clockwork.
- **Improving systems**: We'd love you to keep an eye out for opportunities to improve our processes and talk to us if you think we can do things better.
- **Quality control**: Look over drawings, documents, and supplier quotes to catch any errors or typos.
- **Coordinating with suppliers**: Send out quote requests to suppliers and keep tabs on responses.
- **Creating eye-catching content**: Craft and share engaging content for our social media platforms and keep our website fresh with new project updates.
- **Capturing project moments**: During client visits, capture and curate photos and videos that showcase our work beautifully.

**We’d love to hear from you if**
- **You have the right experience**: At least two years in an admin or organizational role.
- **You’re a natural organizer**: Exceptionally organized, detail-oriented, and able to handle multiple tasks with ease.
- **You’re a capable proof-reader**: You have a great eye for grammar, proofreading, and writing engaging copy.
- **You’re independent and proactive**: You’re self-motivated, love a challenge, and aren’t afraid to figure things out on your own.
- **You’re creatively inclined**: You enjoy working with digital media, photography, and have a good design flair.
- **You’re social media savvy**: You have experience creating and sharing content on social platforms, plus some basic website management skills.
- **You’re tech savvy**: Familiar with Microsoft Office, Gmail, and Google Drive, and comfortable using an Apple iMac.

**Bonus skills that would be great (But not essential)**
- Familiarity with Canva, Adobe Photoshop, or Adobe Rush
- Experience with a WordPress website
- Experience with Xero or QuickBooks
- Background in engaging with the media or editorial publications.

**Why you’ll love working with us**

We offer flexible hours and remote working, with occasional on-site meetings where you’ll visit beautiful homes and support meaningful projects. Join our supportive, creative team and work with lovely clients. Whilst there are core daily/weekly tasks, no two days are the same and you’ll be encouraged to share ideas, develop your role and be a key part of our success.

**Benefits**

£28,000 - £32,000 Pro - Rata (Based on a 40 hour working week inc. lunch)

The role is for 30 hours per week but could be full time for the right person.

Holiday is 22 days per annum + bank holidays.

**How to apply**

Please send a considered CV, tailored to the role, along with a covering letter telling us about yourself and why you think you be the perfect fit to help run our organisation.

Application deadline - 15th November

Role is available immediately.

Some interview questions will be available in advance to help you bring your best self to the table.
- **We can’t wait to meet you**_

**Job Types**: Full-time, Part-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Expected hours: 30 per week

**Benefits**:

- Company pension
- Flexitime
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Please tell us about yourself and why you think you be the perfect fit to help run our organisation?

**Experience**:

- Administrative: 2 years (preferred)

Work Location: Hybrid remote in Farnham, GU9 7PT

Application deadline: 15/11/2024