Sales Support Administrator

2 weeks ago

Falkirk, United Kingdom T H WHITE Group Full time

Falkirk, UK
- Abbots Road, Middlefield Ind. Est., Falkirk, FK2 9AR
- Palfinger UK
- Falkirk, UK
- Abbots Road, Middlefield Ind. Est., Falkirk, FK2 9AR
- Palfinger UK

We are recruiting a Sales Support Administrator / Sales Coordinator to work in our offices in Falkirk. This permanent role is ideal for someone who feels they would excel in order processing, order management or sales administration within an engineering environment.

This is an administration role where you will support our Sales team helping to progress our customer orders efficiently.

**Hours**:
Mon - Thurs 09:00-17:00 / Fri 09:00-16:00

**Key Duties will Include**:

- Carrying out reviews of sales orders, arranging handover meetings with our Sales, Admin, and our Technical teams.
- Updating / amending any variation to orders and ensuring commercial diligence is applied to all orders.
- Monitoring progress of orders through our business.
- Liaison with customers, and our production teams to monitor production output performance versus customer expectation.
- Providing regular customer progress updates and reports.
- Liaising with our Credit Control team on status of order/s following completion

**The Ideal Applicant**:

- You must be IT literate, with knowledge of Microsoft Office and be confident using a variety of internal computer software packages.
- You’ll have a natural ability to manage multiple priorities, switching between different tasks quickly, whilst maintaining a high level of organisation.
- A process-driven approach, ensuring extensive levels of accuracy and efficiency in all administrative tasks.
- Excellent communication skills - with the ability to liaise effectively with both customers and colleagues.
- Live within a reasonable commute from our facility in Falkirk with the desire to work a full-time permanent role on site.

**Benefits**:
Palfinger UK are proud to be part of the wider, family run T H White Group. We believe that our employees are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from there work.

We offer a great range of benefits that reward you now and as your career with us progresses:

- 23.5 days holiday entitlement rising to 26.5 days with service + Bank Holidays
- Additional option of joining the ‘salary sacrifice’ smart pension scheme.
- Life Assurance cover providing up to 5 times salary with service.
- Share Plan - providing our employees with a real stake in the business.
- Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
- Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores.
- Robust and thorough training ensuring that you feel you have the support necessary to be a success.

**Contact**:
For further information please contact Matt Hicks (Recruitment Partner)

**Declaration**:

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