Customer Service Advisor
7 days ago
Have you ever spoken to someone in a customer service role and been really impressed with the person you’ve spoken to? Do you think you could be that person?
A major, fast-moving Transport and Distribution Service is looking for a passionate Customer Service Advisor to join their busy team.
With a customer base across Dorset, Devon and Somerset, the ethos of the business is to offer a second to none customer experience across every aspect of the business.
Following substantial growth, they are now looking to expand their customer experience team.
About the role: You will be part of a tight knit team on the front line of their customer experience programme, providing first class support to some of the largest names within the South West of England.
As well as managing both internal and external relationships, you must be able to make quick decisions, prioritise your workload whilst remaining calm and managing situations to the mutual benefit of all parties.
About you:
Proven background in customer service (desirable)
Call centre background (advantageous, but not essential)
Microsoft Office experience
Astounding people skills
Experience working in a busy environment
Excellent communication skills to rival the best
Good listener with a passion for excellence
Hours of work: 40 hours per week, Monday to Friday. Although a degree of flexibility is needed to meet the demands of the business.
Sounds interesting? Click APPLY now.
Salary dependent on experience.
**Benefits**:
- Bonus scheme
Pay: £23,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Work Location: In person
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