New Supplies Administrator
2 weeks ago
**New Supplies Administrator, Tipton - £13.98 - £16.27**
Our client is a well-established, award winning electrical distribution network operator with over 7 million customers throughout the UK.As a national business, they pride themselves on their first class reputation for network reliability and businessefficiency, receiving the Government’s Charter Mark scheme accolade every year.
Excellent hourly rate with up to two salary increments a year, holiday entitlement rising to 26 days + bank holidays after 12 weeks, free parking, pension scheme. Salary will start at £26,990/£13.98, rising to £31,393/£16.27 per hour once performance standardshave been met.
In this role you will be providing a vital clerical and administrative support service to business, this will include:
- Dealing with both verbal and written enquiries for New Supplies for the Company
- Raising Crown enquiries.
- Liaising with Contractors, Electricians and Customers on making Distribution appointments.
- Processing request for work Forms.
- Processing meter move packs & dealing with payments.
- Dealing with customer queries relating to service alterations.
- Processing LV supply packs.
- Liaising with customers regarding supply routes and any other query regarding quotes.
- Raising BT disconnections.
- Raising ICP (Independent Connection Provider) jobs and processing invoicing.
Skills and experience:
- Proven experience as an administrator.
- Excellent IT skills.
- Strong focus on customer service.
The following areas of experience would be advantageous:
- Utilities, engineering, construction, maintenance, local councils, infrastructure, new connections, new supplies, administration or secretarial experience, customer service
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