Accounts and Operations Assistant

Company description We operate childcare settings around the UK, and are set apart by the brilliant team that we call our colleagues. Our extraordinary people are dedicated to delivering My Ohana’s exclusive unique science-based curriculum with a child-led ethos. It’s all partof our mission to provide the very best experiences for your unique child. Finding and keeping extraordinary people is our superpower. Our playful experts are full of life, love and character. They understand how to nurture - creating wonderful opportunities for children to learn through play and achieve at their own pace. Theyrecognise and celebrate individuality, encouraging inquisitive minds and self-expression. And they embrace your own values and your child’s needs to build a fun and friendly extension of family life. A real home from home, in other words. Job description Do you have a head for numbers and enjoy working in a people orientated environment? If so we have just the job for you My Ohana are an operator of childcare settings around the UK, and we currently have an opportunity to join our accounts and operations department in a blended role. Primarily your job will be about the numbers You know...all the usual duties in terms of raising invoices, working through any discrepancies, and chasing any outstanding debts, but what is key here is that you will also enjoy the personal interaction sideof the role as well. So, from talking to our parents, problem solving with our brilliant nursery managers and be the link between the finance of the business and the operations too This role will suit someone who likes to read the numbers and translate them into a story of the business by producing accurate reports and be confident in the delivery of these. The job is based in our Central Support office, which is in Arlington Square in Bracknell, however during these odd times we can set you up to work from home. We are a flexible working employer but to be very transparent this cannot be a homebased role asthere will be requirements for team meetings in the office as well as going out to our sites to meet our colleagues. This is a full-time position, 37.5 hours a week, and we offer 25days annual leave, plus BH, additional sick pay, perk box membership for all your store discounts and monthly freebies, EAP support through BUPA, wellness benefit. If you like the sound of this so far, please do read on below for the detail, however if you are someone who just likes to talk it through then do drop us a message or send your CV and ask for a call back Responsibilities include; - Being first point of contact for our parents - Calculating monthly fees, using our nursery software Connect and producing monthly invoices and statements for parents - Responsibility for administering the monthly Direct Debit collections - Answering general queries including parental questions around account/ invoices and identifying and resolving discrepancies with invoices - Complete the company’s debt chasing using the established process in place to actively pursue outstanding fees. Distribution of debt chasing letters within strict deadlines. - Calculating and inputting amounts received from various sources to each child’s account on the Nursery Management Software. - Reconciling and updating accounts from bank statements, performing daily bank reconciliations in Sage and Connect. - Reconcile local authority funding and receipts - Directly administer the finances and related reporting for all Holiday/Kids’ Clubs - Payment of supplier invoices and reconciliations - Maintaining all transactions in the accounting software - Producing reports related to the nursery operations ensuring accurate records are kept - Managing the bookings for our out of school provisions - Creating monthly, quarterly, and annual client reports - Supporting with running internal compliance audits Knowledge & Experience - high level of accuracy and attention to detail - able to work well within a close-knit team with the ability to "muck" in to assist others to complete tasks and ensure strict deadlines are adhered to - a good communicator and can use the appropriate channel of communication. - strong organisation skills - Strong time management - awareness of confidentiality and the need for discretion - good understanding of Microsoft Office especially excel - Previous experience with Connect Childcare software or similar is desirable Due to the nature of our work you will need to have an enhanced DBS check, credit check and other required checks before you start.