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Family Support Worker

2 weeks ago

Manchester, United Kingdom POPS Full time

**PURPOSE OF THE POST**

Operating on a case management basis, the role of Family Support Worker is a needs-led, person-centred service, offering relationship support and advice to people on probation, and their family or relationship network, many of whom will have multiple or complex needs. The post holder will provide 1-1 support advice to the person on probation and their family where required, supporting, and coordinating referrals to specialist agencies were necessary to enable the person on probation to improve and maintain positive relationship networks.

The Wellbeing Family Service will be based at POPS’ head office in Manchester, the role is peripatetic. Requiring travel to various locations across Greater Manchester.

**TASKS**
- Manage case load of mandated referrals from Probation Service
- Produce and agree an individual action plans within the timescales set by The Probation Service national standards.
- Provide 1-1 support and advice to people on probation and their family where necessary, to improve and maintain positive relationship networks.
- Co-ordinate referrals to partner agencies for specialist interventions, support, or activities where necessary
- Work alongside the Greater Manchester IRS Wellbeing Hub providers, operating from the hub locations where needed to ensure Wellbeing hub participants have access to the Family Support Service
- Maintain up to date case records using Probation service and designated electronic CRM system.
- Provide timely and accurate information to Probation Practitioners
- Work on flexible basis, travel to various across locations across Greater Manchester will be required.
- Undertake any other duties as requested by POPS’ line manager.

**Salary**: £13.70 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension

Work Location: In person

Reference ID: wellbeing family support worker