Business Support Officer

4 days ago

Stockport, United Kingdom Beechwood Cancer Care Full time

**Note**:
**This role is part-time.**

**The **_**actual **_**salary for the 30 hours a week position is £21,000 per year (i.e. £26,250 is the full-time equivalent for this position).**

Beechwood Cancer Care is looking for a confident and experienced Business Support Officer with excellent administration skills who will focus on providing proactive, professional support to our cancer support centre.

In addition to general administrative duties, the role will include managing appointment systems, recording and reporting on key data, client liaison and booking client appointments, recording attendances, discharges and monitoring.

Excellent organisational skills and an ability to prioritise workloads are essential. The role and duties are varied, and you will work within a small, friendly team; however, you must be a confident self-starter, with the ability to manage shifting priorities.

**Administrative Support**
- Ensure standard paperwork is reviewed and updated periodically by the relevant colleague
- Ensure client correspondence is sent out in a timely manner
- Retain confidential and sensitive information with the highest level of professionalism and discretion
- Manage/create electronic (and a small number of paper-based) filing systems
- Ensure evaluation/feedback forms are issued to all clients
- Receive and process all service evaluation forms, summarising any salient feedback and passing to the PA to the CEO in the first instance
- Type up new service documents and/or edit on behalf of the Counselling Team to ensure that they meet the Charity’s brand guidelines
- Provide general business admin support to the broader team
- Provide occasional reception duties to cover leave, sickness and training

**Client Support**
- Support the new referrals and assessment processes as needed
- Ensure client appointments are up to date and any changes to appointments are made without delay
- Telephone clients to book first appointment dates and/or changes to appointments

**Data**
- Accurately input a range of client data on Beechwood’s client database
- To ensure all waiting lists are ‘live’ and up to date, providing weekly reports on waiting times
- Record attendance data for all services
- Review all data inputting for accuracy
- Ensure all elements of services clients receive are recorded to capture the ‘client journey’
- Identify any missing client information and obtain/input from relevant source
- Ensure all clients are discharged on the database within two weeks of discharge date
- Ability to retrieve accurate information for a variety of purposes
- Provide a minimum of monthly service user reports, details as requested by management
- Be willing to undertake training to become a ‘super-user’ of the client database with the ability to identify and report any issues or technical tasks that cannot be achieved

**N.B. There will be an in-tray exercise as part of the recruitment process**

**Requirements**:

- **CVs without a supporting statement outlining how you meet the person specification will not be considered.**_

**Job Type**: Part-time

Pay: £21,000.00 per year

Expected hours: 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: Business Support Officer

  • Business Support Administrator

    2 weeks ago

    Stockport, United Kingdom Creative Support Full time

    Job Reference: 71926 Posted: Tuesday 9th September 2025 Closing Date**:Tuesday 23rd September 2025** **up to £12.85 per hour** **Stockport, Greater Manchester** **Full-Time** We are seeking a highly proactive and organised individual to join our organisation as a Business Support Administrator within our Property Services Department. This is an...

  • Business Support Officer

    1 week ago

    Stockport, United Kingdom Stockport Without Abuse Full time

    **Business Support Officer** - Full-time position of 37 hours per week - Annual salary of £23,575.19, rising by 4% upon successful completion of probationary period Stockport Without Abuse (SWA) is a grassroots charity committed to supporting our vision of everyone having a right to live in safety, and to have a future without fear of domestic abuse. We...

  • Business Support Officer

    2 weeks ago

    Stockport, Stockport, United Kingdom Stockport Council Full time £26,000 - £28,000 per year

    Business Support OfficerScale 4 (£26,403 - £28,142)37 hours, Full-TimePermanentHybrid: Central House / Stopford House and homeworkingApplication Deadline: 11th December 2025, 11:59pmPlease be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid...

  • Business Support Officer

    4 days ago

    Stockport, United Kingdom Stockport Council Full time

    **Business Support Officer** **Scale 3 (£23,500 £23,893) *Pay Award Pending** **37 Hours, Full Time** **Permanent** **Offerton (site to open in 2025)** Application Deadline: 29th September 2024 Shortlisting Date: 30th September 2024 Interview Date: 14th October 2024 Interview Type: In person **Your Role** We are looking to recruit a permanent full time...

  • Customer Support Coordinator

    2 days ago

    Stockport, United Kingdom Hays Business Support Full time

    Your new company This manufacturing business is seeking a customer support coordinator to join their team in Stockport. Your new role You will be responsible for processing customer orders, handling queries, dealing with issues with delivery, handling the purchasing and orders processes, handling customer queries and more. What you'll need to succeed Your...

  • Business Support Officer

    1 week ago

    Stockport, United Kingdom Stockport Council Full time

    As a Business Support Officer, you will be supporting a team of Social Workers in their day‑to‑day role. You will support your own team of Social Workers, as well as supporting your Business Support colleagues in the wider Business Support team. This includes a varied number of tasks, including minute‑taking, arranging passports and personal documents,...

  • Business Support Officer

    4 days ago

    Stockport, United Kingdom Stockport Council Full time

    **Business Support Officer** **Scale 4 (£25,584 - £27,269 pro rata, actual salary £12,792 - £13,634)** **18.5 hours, Part-Time** **Permanent** **Hybrid: Stopford House and homeworking** Application Deadline: 12 February 2025 Shortlisting Date: 13 February 2025 Interview Date: TBC Interview Type: Microsoft Teams **Your Role** You will be expected to...

  • Senior Business Support Officer

    6 days ago

    Stockport, United Kingdom Pure Innovations Ltd Full time

    **Role Purpose**: You will lead a team of Business Support Officers, who act as the backbone to our Pure Employment service. You will work to implement quality processes to ensure referrals into are quickly acted upon and the necessary data is tracked. You will support with the tracking and management of contractual data, working closely with the Eclipse...

  • Business Support Officer

    2 weeks ago

    Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To provide an efficient and confidential administrative support to the Estates & Facilities Associate Director. Management of the Associate Director of Estates & Facilities electronic diary ensuring all appointments/meetings are properly organised and arranged. Responsible for taking and transcribing notes at meetings as required by the Associate Director of...

  • Business Support Officer

    2 days ago

    Stockport, United Kingdom Stockport Without Abuse Full time

    **Business Support Officer** - **Full-time position of 37 hours per week**: - **Salary of £21,589 per annum, rising by 4% on successful completion of probation** Stockport Without Abuse (SWA) is a grassroots charity committed to supporting our vision of everyone having a right to live in safety, and to have a future without fear of domestic abuse. We work...