User Researcher

Role OVO-View **Location**: Hub based Bristol, London or Glasgow But you have the flexibility to work wherever suits you best **Team**: Experience Design **Salary banding**: £53,000 - £60,000 **Experience**: Mid-level **Working pattern**:Full-Time **Reporting to**:User Research Lead **Sponsorship**: Unfortunately we are unable to offer sponsorship for this role. **This role in 3 words**: Exploration, Experimentation & Evidence **Top 3 qualities for this role**: Collaborative, Autonomous & Proactive **In the words of the team, you should leave your current role for this one because.** "At OVO we have a brilliant community of UXers who all share with and learn from each other on a daily basis - we're a diverse bunch with a wide range of backgrounds and experiences and love working on complex and challenging projects." **Everyone belongs at OVO** At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. **Teamworking for the planet** Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're building the future of zero carbon living and we've got a lot to do. You'll coordinate planning, analysing, and communicating research, and helping to identify where it's needed. We see user research as a team sport so you'll involve as many people as possible in generative and evaluative activities, collaborative analysis, and sharing evidence and insights. And as part of our user research practice you'll help build up our research operations. **This role in a nutshell**: We're looking for an enthusiastic and talented midweight User Researcher who wants to work on complex projects and support multiple product teams to help us reach Plan Zero. As a User Researcher you will report into the User Research Lead and collaborate with a wide range of other disciplines. Working closely with designers, you'll develop and execute research plans to support product development on a daily basis. You will also work with other researchers to develop and improve our collective expertise and ways of working. **Your key outcomes will be**: - Collaborating with a wide range of disciplines. - Working closely with designers. - Developing and executing research plans to support product development. - Working with other researchers to develop and improve our collective expertise and ways of working. **You'll be a successful User Researcher at OVO if you have** Strong qualitative and some quantitative skills. Proficiency in a range of techniques and research methods that you know how and when to apply.Knowledge of what matters when planning and conducting researchA rigorous approach to research analysisPresentation skills and confidence in playing back findings to audiences of different levels and disciplinesThe ability to work autonomously whilst also committing to achieving shared team goalsExperience working with agile teams, as well as experience with evidence-based and human-centred design frameworksEnthusiasm to challenge yourself and learn more - Adaptability and an understanding that as the business evolves, our research goals and focus will develop and change **You'll love this role if you** Are looking for autonomy and accountability to deliver great outcomes, while delivering value at the earliest opportunity Find new concepts easy to understand, and show the tenacity to keep asking until clarity is achievedLove sharing your skills and experiences with colleaguesKnow your strengths, yet recognise there's always more to learn from others - Are adaptable and take change in your stride **Let's talk about what's in it for you** We'll pay you between £53,000 and £60,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). **For your health** With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more **For your wellbe