Clinical Governance Coordinator

The Cancer and Surgery Clinical Group is looking for a proactive and organised Clinical Governance Coordinator to support clinical departments with the governance of their operational services and communication with patients.

The post will be focused on the monitoring and presentation of key governance performance indicators, meeting regularly with clinical teams about issues within their services, supporting communications with patients and providing feedback to the Directorate Management Team.

This roles offer an opportunity for those wishing to develop their career in the NHS, allowing the post holder to share and standardise best practice and to improve patient experience.

**Key responsibilities**:

- Co-ordination of key governance information including incident reports and complaints
- Administrative support to Lead Quality Improvement and Patient Safety Manager in responding to clinical governance concerns and patient correspondence
- Close working with the Trust central Risk and Complaints team to resolve issues as quickly as possible
- Support developments in the services to improve governance processes and patient experience
- Opportunity to develop and implement an audit programme that supports the needs of clinical governance and quality improvement, including national registries
- Opportunity to line manage and develop other team members

Guy's and St Thomas' NHS Foundation Trust is part of King's Health Partners, an academic health sciences centre, and pioneers in health research, and providing high quality teaching and education. This partnership helps provide the latest treatments alongside the best possible care.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities.
- Support the QIPS Manager in implementing Trust/NHS patient safety directives and identify, lead on and implement internal service improvements. Continuously review governance processes and make recommendations for improvement as appropriate. This will require working autonomously to understand and drive performance targets.
- Responsible as the implementation lead for cross-directorate projects, ensuring delivery against deadlines and Trust standards are achieved.
- Manage the collection of data so the management and clinical staff have access to timely and accurate information on all key performance indicators.
- Compile reports, trend analysis from the data collected.
- Manage the implementation and co-ordination of risk management arrangements to ensure effective delivery of service.
- Support the design, registration, implementation and reporting of audits in collaboration with clinical staff.
- Collate and present statistical data as required
- Provide a pivotal communication link in the Directorate for clinical governance, including collating and forwarding information, the co-ordination of regular meetings and arranging events as required.
- Sit on departmental working groups contributing to patient safety and quality improvement in the directorate.
- Develop and write policies and procedure in collaboration with staff.
- To facilitate the Directorate risk assessment process and to ensure that the Directorate risk register is effectively populated and to monitor action plans on a regular basis to ensure that risks are controlled.
- To work alongside clinical audit leads within specialties and to develop and implement an audit programme that supports the needs of clinical governance and quality improvement, including the NHS Litigation Authority’s Risk Management Standards.
- To co-ordinate a rolling programme of review of compliance in relation to local and national guidance, including the National Service Frameworks and National Institute of Health and Clinical Excellence (NICE) guidance and standards.
- To ensure that locally developed clinical guidelines follow due procedure, are ratified and effectively distributed, disseminated and monitored within the Directorate.
- To co-ordinate Directorate responsibilities in relation to external accreditation and inspection e.g. Standards for Better Health; NHS Litigation Authority Risk Management Standards; Care Quality Commission.
- To compile Directorate reports in conjunction with the Directorate Clinical Governance Facilitator and to present reports/presentations on directorate progress on a regular basis and as required.
- To be responsible for the efficient dissemination of governance information across the Directorate.
- To build and develop information resources pertinent to clinical governance as a resource for the Directorate.
- To support the delivery of training to develop staff competency in governance processes such as investigation and audit.
- To co-ordinate and support Directorate Clinical Governance meetings, take minutes, and maintain and develop internal and externa