Customer Service Administrator

2 weeks ago


Selby, United Kingdom Inplace Personnel Services Limited Full time

My busy Selby based clients are currently seeking a confident and tenacious Customer Service Administrator with immediate effect.

As a large national PLC specialising in bespoke processes, they are looking for a well-mannered and outgoing person to liaise with potential clients and perform pre-sales screening and fact finding.

Duties will include:

- Answering office phone calls
- Entering new business details onto spreadsheets
- Lead Generation prep for the Infeed Team
- Fact Finding over the phone
- General Administrative Duties
- Calling and engaging new customers
- Introducing the client.

NO HARD SALES ARE INVOLVED
- A Customer Service or Sales Background (not essential)
- Experience within outbound calls
- A confident and polite telephone manner
- Some Administrative Experience.
- Excellent grammar written and spoken
- Team player, keen to learn and able to multitask

Hours of Work:

- Office Based
- 8:30am to 5:00pm - Monday to Friday

**WHAT WE OFFER**:

- You will be rewarded with a very competitive salary
- A solid career pathway and structured progression
- Pension Plan
- Employee discount on company products
- Shares - the option to join a share save scheme and share in the company success
- Life assurance
- Free parking
- A blend of training, including e-learning and on the job training to help your career development

My client is looking for someone with a strong customer service background and who is happy to spend their working day contacting potential customers via telephone.

This is a 'temp to perm' role, covering 37.5 per week. 30mins for lunch unpaid.

**Job Types**: Full-time, Temp to perm

**Salary**: £11.30 per hour

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Selby: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: CSADMSL



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