Mailroom Supervisor

This is an exciting opportunity to contribute to the operation of the Document Centre and Mailroom service as part of the wider Estates Service, supporting the London Borough of Barnet.

The main purpose of the role is to supervise a small team of mailroom officers, that sort and distribute (including scanning of the post) incoming and outgoing letters and parcels from the whole London Borough of Barnet estate. The role will be split between working in-house with the mailroom team and driving as a courier during certain days of the week.

This role will be based in Capitol Way, London, NW9 0EQ.

**Job title**:
Mailroom Supervisor

**What will you do?**
- Supervise a small team of mailroom and courier officers
- Ensure vehicles are maintained and serviced as and when required, and if necessary, arrange the hire of replacement vehicles, at certain times of the year.
- Operate the Royal Mail post contract, investigate new developments and services they offer, that could help with the running and efficiency of the department.
- Look at the whole mailroom and courier processes and offer suggestions to the manager on possible improvements and options for efficiency.
- Utilise Omnipost, to log specials, recorded’s and any other deliveries, which require logging and signatures for proof of delivery, via a mobile phone app.
- S et team and individual performance objectives.

**What we’re looking for**:

- Experience in supervising an in-house post room team, and a good understanding of Royal Mail postal services and practices.
- Good IT skills using Microsft packages and other softwares where required.
- Clean Drivers License
- A good knowledge of the Barnet area and principal roads
- Proven ability of working for a busy courier service / mailroom environment. Preferably public sector or similar and can prioritise work quickly and decisively
- A good understanding of the Royal Mail on-line business account (OBA) service

**About Government Services**

For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.

Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.

**What’s in it for you?**
- A competitive basic salary (Up to £30,000)
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- You’ll get the chance to follow your chosen career path anywhere in Capita.

You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

**What we hope you’ll do next**:
**To view our Covid-19 and process adjustments information, please visit the Capita Careers site.**

**Equal Opportunities**

**Location**:
London - Capita Customer and Support Group
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent