Service Desk Technician

2 weeks ago

Ipswich, United Kingdom Pure Resourcing Solutions Full time

Working with a Financial services business based in Ipswich seeking a 1st Line IT Support Technician. If you have prior experience within a support role, or an education within IT and a passion to start your career then this may be the job for you.
The Service Desk Technician will report into the IT Systems Manager and will work as part of a
centralised IT Service Desk Function with the primary role of restoring “normal service” to
users as quickly as possible and act as the single point of contact for all IT related queries.
Skills needed:

- Communication - Clear, accurate, effective and timely communication in writing and verbally with all customers, suppliers and colleagues
- Teamwork - Able to work effectively and collaboratively with colleagues and peers
- Prioritisation - Effectively prioritise requests/workload to ensure that they are dealt with in order of priority.

If this position is of interest then please reach out to Ryan at Pure for more details.

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