Project & Technical Actuary

1 week ago


Basingstoke, United Kingdom Diligenta Full time

**Salary**: From £51040-£63800 **Who are Diligenta**: Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. **The Opportunity**: This is an opportunity to be the lead technical & actuarial expert across Customer Services. The role holder will take a lead technical role in projects, lead on "business as usual" technical issues such as investigating and signing off corrections that arise on customer policies. **You'll be**: - Supporting mainframe migrations and changes, in particular specifying the calculations to be migrated to new systems. - Ensuring policy administration illustration systems are updated as necessary. - Providing actuarial support to business projects including defining and signing off (where appropriate) calculation requirements and testing. - Providing actuarial expertise and sign off for administration system or customer service related escalations - provide product expertise, sign off bases to be used to determine customer redress, resolve issues and queries that arise. - Providing actuarial expertise and sign off for one off corrections that arise within Customer Services. - Advising on changes arising from technical actuarial standards and regulatory/principle changes and ensure the implementation of changes. - Signing off technical and calculations aspects of customer communications - for example, annual statements and member illustrations. - Are a fellow of the Institute and Faculty of Actuaries (or a part-qualified actuary with appropriate experience) - Ability to drive through an actuarial project from conception to completion - Have Excellent Excel skills - Have Report writing skills - Have in-depth knowledge of a range of life assurance and pensions product types and charges (desirable) - Are experienced working to project deadlines and in a multi-disciplinary environment (e.g. customer service, IT, Compliance - Posses VBA and Data base skills (desirable) - Have a full breadth understanding of life and pensions product range (Desirable) - Have knowledge of FSA regulations (desirable) **The perks**: - 25 days holiday +8 bank holidays - Discretionary annual bonus - Company pension scheme membership - Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools - Access to our Confidential Helpline is available to be used by you and your family - Develop your career through a wider global organisation of the TCS family



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