Director of Operations
24 hours ago
**DIRECTOR OF OPERATIONS**
**LONDON**
**£70,000 - £80,000**
A boutique agency who specialises in the tech space, is looking for a new Director of Operations. This could be an RD who is looking for a step into a slightly different space or an Associate Director in Operations looking for a step up
**THE COMPANY**
As an agency, they used to a be Qual-focused boutique one but they are doing more Quant now - ad hoc, brand tracking, interviews, and focus groups. They work with tons of great clients like Facebook, Google and Amazon.
**THE ROLE**
This will suit an experienced Director with a background in running operations for a research company as well as general management. There are key areas of responsibility to this role, including:
Operations oversight:
- Focus on overall ops strategy and planning
- Ongoing team resourcing and process oversight
- Cross-business unit/division liaising and planning for work with other teams
- Financial/revenue recognition oversight - planning/oversight on project completion levels month-to-month (including oversight/updating of online management system)
- Oversight of team admin needs (server/project upkeep)
- Review and setup new processes/systems, as/when necessary
People Element
- Team care and wellness oversight, as/when needed
- Team events management and oversight (lunch and learns, seasonal events, etc.)
- Someone with more emotional capacity/sensitivity to manage softer team related issues, concerns and stuff that inevitably comes up
HR Processes Oversight:
- Oversight of team recruitment
- Assistance with review process and goal setting etc.
- Management of salary, holiday and promotion
- Training and development planning and oversight
**SALARY & BENEFITS
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