On-site Stores Assistant
7 days ago
No matter where you are in your career - or where you want to be - we’re here to create a great place to work where you can grow, perform, and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working
We have an exciting opportunity working on site for a key customer to co-ordinate the supply of industrial consumables.
What’s in it for you?
Competitive Salary
Company Bonus
Competitive annual leave allowance with annual purchase scheme
Group Personal Pension
Company Funded Healthcare Cash Plan
Commitment to employee development plans
24/7 Wellbeing and Employee Support
Cycle to work scheme
Other benefits include Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
Main duties will include:
- Provide excellent customer service to all external and internal customers
- Assist with Continuous Improvement project within Stores
- Daily restocking of all vending machines on site
- Accurately book out items from the stores
- Receipt deliveries into computer systems within an agreed timescale
- Work with management team to reduce Stock Outs to customer
- Processing of returned items to the stores
- Engage in Plant/Production Critical spares management process
- Adhere to all stock management processes and procedures.
- Ensure that all tasks are completed in a timely manner.
- Perform any reasonable task in line with management instruction.
- Work efficiently and effectively as part of a team.
- Fulfil training programs deemed necessary to allow efficient performance of duties and assist in your personal development.
- Promote health and safety in line with Cromwell’s and Customer Health & Safety Policy within the site operation and report all cases of non-conformance.
Key Skills & Experience:
Previous Customer Service experience, preferably in a customer facing role
An understanding or hands on experience of stock management is strongly desirable
Strong communication and relationship building skills
Ability to work on own initiative coupled with ability to take ownership and resolve issues
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly - regardless of gender, sexual orientation, background, age or disability - and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is an Equal Opportunity Employer.
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