Clinic Receptionist
2 weeks ago
**The role: Clinic Receptionist**
**Location: Glasgow (West End)**
**Salary: £23-£26K depending on experience**
**Hours: Monday - Friday 11am to 7pm (there will also be a requirement to work 2 x Saturdays per month - 8am-16.00pm)**
**Are you a polished FOH receptionist with excellent administration experience?**
**Would you like to work for a Healthcare Clinic with an excellent worldwide reputation coupled with 35 years of experience in the industry?**
**We may have the perfect opportunity for you**
Our client is looking for an organised and motivated Clinic Receptionist to join their busy team in the heart of Glasgow's West End.
Specialising in aesthetics our client provides a first-class service and is renowned in the industry due to their extensive research and provision of innovative treatments.
A structured training plan is in place to ensure you are educated in the services/treatments our client provides and therefore we are able to open the role out to those who do not come from a Clinic/Medical Sales background.
This is a fantastic opportunity to establish relationships with people and influence their client experience.
**Responsibilities include**:
- Greeting, welcoming, directing visitors
- Dealing with all incoming calls
- Receive and sort daily deliveries/mail/couriers
- Maintain clinic security by following procedures and controlling access
- Pro-actively managing social media accounts to post company updates and responding to enquiries across our social platforms.
- Manage appointments through client booking system
- Processing payments
- Data management - ensuring files are kept up to date
- Dealing with customer feedback and complaints
- Stock management
- Upselling and recommending aftercare products to clients
- Able to demonstrate a confident, calm and professional manner.
- Exceptional communication skills in order to liaise professionally with clients and management.
- Previous high end Reception/FOH experience with telephone sales being advantageous
- Confident using various social media platforms
- Proficient in the Microsoft Office suite (especially Excel)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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