IT Engineer

6 days ago

Slough, United Kingdom Class Technology Solutions Ltd Full time

**IT Engineer needed to cover one of our clients Schools in the Slough area. Salary up to £24,000 + benefits.** - We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the **Slough**area._ This is an exciting _op_portunity for an IT Engineer to join a highly recognised and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in aneducational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. **Your responsibilities will include**: - To work with our experienced team on a client site, providing support for 1st Line Issues. - To think of solutions to common problems - a "can do" attitude. - Provide a good level of technical expertise to all assigned customer networks. - To use our ticket based system to manage and resolve problems - To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. - Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. - To do complete our regular checks on our client systems **Requirements**: - You need to have some entry-level experience of supporting IT in a controlled environment. - You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. - Microsoft Server Skills are desirable - Professional and polished communication skills - Experience in the education sector is desirable but not essential - Must have a clean and valid DBS disclosure - Keen desire to learn and expand on your existing knowledge/ skills **Benefits and Opportunities** We can offer you: - An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. - Exceptional career development and advancement opportunities including Microsoft/Apple training - Opportunities to gain experience in high level IT projects - The potential to progress to the senior levels of our management team - A remuneration scale that encourages and rewards progression and improvement - 25 Days Holiday (loyalty service holiday scheme) If you are interested in this role and would like to find out more we would love to hear from you

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