Sales and Administration Assistant

2 weeks ago

Nantwich, United Kingdom The Cheshire Cat Full time

This role requires the successful incumbent to manage all aspects of a busy office responsible for three restaurant / bar venues in Nantwich. You must be able to work in a methodical, precise and organised manner, and have a keen eye for detail.

You will be expected to become familiar with our restaurant bar and hotel procedures, and may be required to assist with front of house operations as business demands. You must be familiar and capable of working with Microsoft Office and Excel, and have excellent customer service and communication skills. Knowledge of EPOS software and Xero / Dext Accounting packages is an advantage but training will be provided.

The role is working Monday to Friday with flexibility on start / finish times depending on personal circumstances, for example the hours could fit around school hours and childcare.

General responsibilities to include;
- Generate new business leads and sales for the restaurants, bars and hotels
- Answer the phones in a friendly and efficient manner, dealing with customer enquiries and bookings - fielding calls to the most relevant individuals within the business.
- Optimise room sales and manage hotel administration, including external websites and internal reservation systems
- Optimise restaurant bookings using our in-house reservation systems
- Accounts administration
- Compile weekly and monthly reports
- Manage payroll procedures and relevant paperwork
- Stock and Data Entry
- Ensure all wastage reports are received at the beginning of the week
- Ensure all operational procedures are adhered to
- Daily Housekeeping Checks
- Carry out any software system amends which are requested by the managers, including stock control
- Ensure all HR forms are completed as necessary and filed
- Issue Uniforms
- Ensure the rota forecast is received at the beginning of the week and that they have been optimised to the benefit of the company and in line with budget.
- Write up menus, special offers and promotions
- Other duties in the best interest of the company

**Job Types**: Part-time, Permanent, Full-time
Part-time hours: 30-40 per week

**Salary**: £16,000.00-£23,000.00 per year

**Benefits**:

- Discounted or free food
- Flexitime
- On-site parking

Schedule:

- Day shift
- No weekends

Work Location: One location

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