Security Agent

7 days ago

London Heathrow Airport, United Kingdom ABM UK Full time

**Option To Immediate Start after completing the training **

**JOB TITLE: Security Agent**

**LOCATION: London Heathrow Airport**

**SALARY: £9.50 per hour**

**WORKING HOURS: 30h per week**

To be a Team player, working on the frontline of Customer Service and Security whilst delivering the highest of standards of Contract Compliance. A professional who is trained and able to operate to all the agreed Company and Customer Procedures and Policies.

**Main Duties & Responsibilities**:

- General Security Checks

To ensure that all general security checks around the Customer Operations are undertaken as directed by the Security Duty Manager/Supervisor and in accordance with the specified laid down rules and requirements. The Security agent will perform body searches / baggage searches on customers and Staff. Area and Asset searches will also be performed.

These general security checks are conducted in accordance with CAA / TSA regulations and for the protection of the customers People, Assets and Property..
- Access control (All Areas)

To carry out full and effective access control procedures on persons and vehicles in the Customers location as directed by the Manager and in accordance with CAA regulations and the Customer requirements. All access control occurrences will be recorded in the daily log and reviewed for audit purposes.
- Customer (Passenger) Relations

To provide a good level of customer service in all day-to-day dealings with the passengers and respond effectively and sympathetically to their needs, without compromising on the laid down security standards.
- Maintenance of Security and Compliance Standards

To report any security or compliance breaches or issues of concern to the Manager immediately they occur in order to safeguard and protect the interests of the Airport/Customers Locations.

Contact with other Airport and Airline Staff

To maintain a positive and effective working relationship with Airport / Airline staff at all times and provide a responsive and helpful service according to their needs.
- Health and Safety

All health and safety issues in the workplace and reporting of all accidents and any “near misses”/incidents to the Line Manager and ABM Health and Safety Advisor, using the correct procedures and forms as specified. Ensure that all provisions of the Health & Safety at work at, “COSHH” regulations and any other legislations and regulations governing the work are fully complied with.
- Setting an Example

A professional appearance with uniform standards to the highest levels. To set a positive and highly professional example to ABM and its customers. Being flexible with the ever-changing demands of the Operations and maintaining an exceptionally good attendance record.
- Other

Undergo any reasonable task requested

**Person Specification**:

- Flexible with business Operational requirements
- Good English language skills
- Able to work early from 05.00 am and late up to 22.00
- Smart appearance and good grooming standards
- Positive engagement with people skills
- Vigilant and thorough with all company processes
**Essential**
- Energetic
- Motivated and willing to serve customers.
**Desirable**:

- Skilled in languages

**Job Type**: Part-time

**Salary**: £9.50 per hour

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