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Booking & Events Coordinator
2 weeks ago
**Job Advert**
**Job Title**: Booking & Events Coordinator
**Location**: The Marigold, 187 Brookvale Road, Birmingham, B6 7AJ
**Start Date**:Immediately
**Hourly rate**: £12 p/h (plus a 1.5% commission)
**Hours**:30-40 hours p/w (Due to it being a seasonal business, you will be expected to do increased hours to accommodate the level of work during busy periods).
**Days & Time**:Rota based (Flexibility required due to the nature of the business. Weekends, afternoons and evening availability preferable)
To be successful as a Booking & Events Coordinator, you should enjoy organising events, have a pleasant personality, have a calm and composed character, and be comfortable with meeting new people/families from all different backgrounds and of all ages, as this is a very customer facing role. It is a nice opportunity to meet different people and assist with one of the most important events in their lives.
**Duties & Responsibilities**
Ultimately, the Booking & Events Coordinator’s duties and responsibilities are to ensure that they sell the venue to a potential client, secure the booking, and conduct a faultless event in line with The Marigold’s reputation. Your duties will include the following, but are not limited to:
- Doing a guided tour with potential clients and providing them with a quotation
- When a potential client goes ahead with their booking, complete the booking paperwork accurately and take a deposit
- Maintain communication with the client, dealing with their queries and staying as their point of contact until their event has taken place
- Carry out the main planning meeting with the client prior to their event, to create the right plan and itinerary for their day
- Creating the client booking files and maintaining accurate records for each client
- Providing a briefing and instructing the hospitality staff on the day of the event as to what needs to be done before the event and during the event
- Adhering to existing workflow systems and procedures
- Ensuring that everything is set up on time for the event
- Managing hospitality staff on event days
- Ensuring that lunch/dinner service happens on time and runs smoothly
- Liaising with the waitering team, catering team and other vendors for the event
- Ensuring that the guests present at the events are happy and satisfied
- Dealing with all clients, guests and all companies in a highly professional manner throughout, to maintain the reputation of the venue
- Dealing with any problems that may arise on the day of the event
**Our requirements are as follows**:
- Someone who is passionate about facilitating a perfect event
- Experience in event management is preferred
- Someone who will use their initiative and can think on their feet
- Someone who enjoys meeting people and building relationships
- A well-spoken and well-presented individual who will add to the reputable nature of the venue
- Required to work weekends
- Due to event timings and sometimes late finishes, it would be essential if you have your own vehicle to get back and forth, as reliance on public transport will be difficult
Pay: £13.00 per hour
Expected hours: 30 - 40 per week
Additional pay:
- Commission pay
**Benefits**:
- On-site parking
Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
Application question(s):
- What will be your main method of travel to work? Have you checked the journey?
- Why do you think you would be suited for this position?
**Experience**:
- Event Management: 2 years (preferred)
Work Location: In person