Revenue Assistant

2 weeks ago

Walsall, United Kingdom Walsall Council Full time

**Revenue Assistant - Ref: RT08124**
- £27,803 to £32,076 per annum (pay award pending)
- 2-year fixed-term contract

Walsall Council are looking to recruit a Revenue Assistant, within the Revenues team on a 2-year fixed term contract.
- To establish liability, entitlement to exemptions, discounts and relief's in accordance with legislation, regulations and case law.
- To negotiate arrangements in line with the payment arrangement policy and determine appropriate course of action to collect and recover local taxes.
- To contribute to the continuous improvement of performance in the administration of council tax and business rates.
- To liaise with other sections, services or external agencies/organisations, e.g., Valuation Office Agency, Citizens Advice Bureau, Enforcement Agents etc.

You should have excellent literacy and numeric skills including mathematics and English to GCSE or equivalent and experience of working in a customer service environment. Experience of working in a council tax and or debt collection environment would be preferable but not essential.

View Job Description & Employee Specification

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

For this role the successful applicant must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements:

- Identity Check
- National and Immigration Status
- Employment History Form (last 3 years) - attached

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

**Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

**Walsall Council is committed to Safer Recruitment.**

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

**Social Work Matters - Children's Social Worker Recruitment**

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

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