Care Home Shift Leader

**Main purpose of the job**:
To ensure that, at all times, residents are treated with respect and dignity and that individuals’ rights to privacy, independence and choice are met with kindness and compassion.

To manage the day to day provision of care as an integrated member of a multi-disciplinary care team, leading the floor when the nurse is engaged elsewhere and providing high quality personal care to all residents according to their needs and expectations.

Successfully complete and practice the Royal Star & Garter HCA Competency Framework.

**Key tasks and responsibilities**:
1. To work in accordance with the issued Code of Conduct

2. Fully participate in the Key Worker Scheme, supporting the role of the keyworker

3. Support all individual aspects of resident care and wellbeing in line with care plans, promoting independence, decision making and respect

4. Complete clinical activities, following training, including, but not limited to, administering medication, tissue viability and oral care

5. Maintain accurate records and documentation of residents’ holistic care needs across all platforms and in compliance with organisational policy and data protection practice

6. Actively participate in and promote the wellbeing activities and outings of the Home’s programme and enable residents to safely take part in the activities of their choice

7. Communicate effectively with all colleagues, visiting health professionals and residents, ensuring that any information exchanged is accurate, relevant and appropriate

8. Strive to continuously improve resident safety, care and well-being: sharing areas for improvement with your care team or line manager; and raising concerns in a timely manner.

9. Be flexible in working with our residents across any House in the Home: establishing rapport, acting professionally and demonstrating an understanding of their personal circumstances to ensure the provision of high-quality, person-centred care.

10. As a member of a multi-disciplinary team, provide tailored care and clinical support to residents with dementia.

11. Support the provision of enhanced clinical competencies across the home including, but not limited to, venipuncture and cannulation, ECG recording and insulin administration.

**Upon completion of Royal Star & Garter dementia competencies**

12. As a member of a multi-disciplinary team, provide tailored care and clinical support to residents with dementia.

**Upon completion of Royal Star & Garter enhanced clinical competencies**

13. Support the provision of enhanced clinical competencies across the home including, but not limited to, venipuncture and cannulation, ECG recording and insulin administration.

**Team Leader tasks and responsibilities**

14. Provide effective performance management, support and guidance to your team as described in the Royal Star & Garter Performance Management Policy.

15. Supervise the floor, ensuring that HCA activity reflects organisational policies, values and behaviours

16. Conduct preliminary investigations into incidents with residents, grievance and disciplinary cases

17. Organise the work roster for your team, coordinating with other shift leaders and nurses to ensure the appropriate number of staff are on duty with the appropriate skills mix

**General**

1. Undertake such other duties as may be required and which are consistent with the nature of this post as determined by (post title/your manager)

2. Comply with all Royal Star & Garter policies and procedures

3. Promote the interests and reputation of Royal Star & Garter at all times and ensure that the culture and ethos of the organisation is maintained, nurtured and supported

4. Promote and maintain a safe environment by complying with the requirements set out in the Home’s Health & Safety Policy, security procedures and guidelines for moving and handling.

5. Actively promote equality of opportunity in all day-to-day activities

6. The post requires a high degree of confidentiality. You will be required to meet these exacting standards at all times, whether in or outside work

7. Take responsibility for your own continuous professional development, fully engaging with training and assessment and promoting a learning culture where mutual and professional respect is afforded to all colleagues

**Our Values**

We are a values based organisation and strive to demonstrate our values in all we do:
**With love**

We carry out our work with love, care and compassion

**Living positively**

We are optimistic in everything we do, supporting veterans and their partners in leading happy, fulfilled lives

**As a family**

We work and live and one team, one family, one community

**Standing in their shoes**

We show admiration and respect for people and never forget what they have done

**Care with courage**

We are not afraid to do what is right and what is needed

**Person Specification**

**Essential behaviours**:
1. You will be a proactive member of a dyn