Food and Beverage Assistant

5 days ago

Inverness, United Kingdom The National Trust for Scotland Full time

REQUIRED SKILLS, EXPERIENCE & ATTRIBUTES

Essential
- A warm, friendly and outgoing personality.
- Previous experience in a catering or customer-facing role, delivering impeccable customer care and food safety standards.
- Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, preparation and basic administration as required.
- To provide consistently excellent customer service when dealing with high volumes of customers
- Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales
- Be able to take responsibility for your own development and learning.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- To work across departments when necessary, supporting the wider Culloden cluster
- Adhering to the property’s quality standards including but not limited to the wearing of uniform, being well presented with a good standard of personal hygiene.
- Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).
- Ensuring Safe systems of work are implemented effectively within all activities

Desirable
- Recognised First Aid Qualification.
- Experience of a Barista-style Coffee Machine and basic knowledge of Coffee types & styles
- SCPLH Qualification Alcohol.
- Knowledge of HACCP & COSHH systems.
- Access to your own transport.
- Basic Food Hygiene Qualification (will be expected to undertake if not held)
- Experience in EPOS style till operation.
- Excellent cash handling skills.

DIMENSIONS AND SCOPE OF JOB

Scale:
⦁ Primarily based in the Visitor Centre café working a variety of shift patterns including weekends and early evenings but may involve working across all departments.

Financial Responsibilities:
⦁ To adhere to all financial procedures including till operation, banking, and safeguarding of monies: to implement amendments to standard procedure as instructions may dictate.

Health and Safety
- To complete various online learning modules covering all aspects of on-site Health and Safety
- To use personal protective equipment as provided and directed by your line manager.
- Will be a frequent user of catering equipment and cleaning chemicals.
- Expected to work within and ensure compliance with the property’s ‘Safe Systems of Work’ (the system for managing health and safety and to ensure site meets with Health and Safety legislation).
- This role will involve manual handling

Workplace context

This role is shared across the Culloden cluster the post holder is required to travel occasionally to other locations on Trust business. Note that as the Trust’s properties are often in remote or rural locations where public transport may be limited, the ability and confidence to drive in the UK is essential.

**Job Type**: Part-time

Pay: £12.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company pension
- Employee discount

Physical Setting:

- Café

Shift:

- 8 hour shift

Work days:

- Weekend availability

Work Location: In person

Application deadline: 26/01/2025

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