Senior Associate, It, Azure Administrator

As a Senior Associate, IT, AzureOps Engineer, you will play a key role in supporting and evolving the firm’s cloud infrastructure, with a primary focus on **Microsoft Azure**, **Microsoft 365**, and **Citrix Cloud** platforms. You will be responsible for ensuring the **resilience, performance, and security** of critical cloud services, while also contributing to the **automation, scalability, and modernization** of IT operations. This role requires an excellent technical foundation, a proactive mindset, and the ability to collaborate across global teams to deliver reliable and efficient cloud-based solutions in a regulated financial environment.

**Reporting to the Associate Director, IT, AzureOps Technical Lead You Will**:

- Diagnose and resolve problems within the Microsoft Azure/O365 environment and Key IT systems to ensure systems are stable and performing efficiently.
- Manage and resolve high-impact incidents, ensuring mínimal disruption to business operations.
- Perform day-to-day administration and support of **Azure** and **Microsoft 365** environments, including Exchange, Security, Licensing, and Endpoint Management.
- Administer and develop across multiple infrastructure platforms including **Azure**, **O365**, **AWS**, and **Citrix**, ensuring optimal performance and integration.
- Design, implement, and maintain **CI/CD pipelines** using **Azure DevOps**, YAML, and Git workflows to support continuous delivery.
- Identify opportunities to automate and streamline IT operations using **PowerShell** and workflow tools.
- Provide technical mentorship to L0/L2 support staff, fostering knowledge sharing and upskilling within the team.
- Maintain accurate technical documentation, including SOPs and project plans, to support operational transparency and compliance.

LI-Hybrid

**Qualifications**:
**You Have**:

- Degree in Computer Engineering, Computer Science, or relevant experience
- Relevant certifications (e.g., AZ-900, AZ-104, SC-300, MS-700, ITIL)
- Project Management certification or experience
- 3+ years in senior IT Systems/Support roles with Cloud Technologies
- Experience in rollouts and migrations

**Technical Needs**:

- Proficiency in Azure, specifically O365 Admin consult. This includes maintaining or implementing the following:

- Azure AD, Azure/O365 policies
- MS Server 2012-2022
- Exchange Online, SharePoint
- MS Defender Security, Intune/SCCM (MFA, Conditional Access)
- Windows 10/11, Group Policy, MS Teams, OneDrive
- MacOS (Jamf preferred), iOS/Android
- Wi-Fi/VPN profile deployment (Palo Alto Global Protect/Prisma an Advantage)
- Backup technologies (Azure, Veeam)
- Networking (Meraki)
- Citrix, Azure Virtual Desktop
- Jira
- Azure DevOps/Terraform

**_ Please note: Flexibility is required to support global teams and projects across APAC and North America_**

LI-Hybrid

**Additional Information**:
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

**MUFG is an equal opportunity employer.